Intraday Workforce Management Analyst - Customer Care

Capital Rx

Judi Health is seeking a Customer Care Workforce Management Analyst to drive real-time staffing decisions and intraday optimization for our hybrid call center environment. You will manage queues, adherence, and forecasting for multiple regions, collaborating with management to align staffing with forecasted volumes and service levels. Strong analytical skills and Excel proficiency are essential. #J-18808-Ljbffr

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Vacancy posted 3 days ago

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