Advanced / Multicare Master Technician

Advanced Specialist/ MultiCare Master Technician

Are you ready to accelerate your automotive career? Turn your strong technical knowledge and customer service skills into real growth opportunity at Premium Velocity Auto/ Jiffy Lube (PVA)!

We are now seeking Advanced Specialist/ MultiCare Master Technician to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.

Benefits:

• Opportunity to increase your payrate within your first 60 days of employment!
• Paid training plus bonus incentives for completing training.
• Cross-training across multiple roles, increasing your earning potential.
• Career paths that offer limitless growth opportunities (in Automotive and Management)!
• Safety focused work environment to always keep you and our customers safe!
• Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
• Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
• For full time employees

PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. This role requires a minimum of 2 years of proven automotive experience, customer service/sales experience are preferred. A valid driver's license is also required.

Job Summary:

The Service Specialist/Advanced Specialist for PVA (Jiffy Lube) is a Lube Technician that performs the advanced maintenance services to ensure the safety of our customer's vehicles. The Service Specialist/Advanced Specialist may work in various positions to meet the individual needs of the customer; therefore, they are thoroughly cross trained in-house for all roles.

Job Description:

• Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
• Work efficiently to service the customers in a timely fashion, prioritizing safety always.
• Perform automotive maintenance of the engine, transmission, axles, steering and suspension, brakes, electrical, heating/air conditioning, tires, batteries, and spark plugs.
• Perform preventative maintenance such as oil and filter change, refill fluid levels, inspecting and replacing lights, and replacing wiper blades.
• Participate in regular on-site and e-learning training, and maintain compliance with Jiffy Lube safety requirements, OSHA, and state regulations.
• Participate in marketing events and promotions.
• Keep customer, inventory, and service records and perform inventory stocking.
• Perform housekeeping/minor building maintenance.
• Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.

Requirements:

• Minimum 2 years of automotive service experience.
• Valid Driver's License.
• Dedication to following safety policies and procedures.
• Willingness to undergo on the job training and a growth mindset.
• Able to stand for an extended period of time.
• Be able to lift over 50 pounds.
• Be able to bend, stoop, reach, crawl, and climb stairs.
• Comfort working in an enclosed and/or semi-outdoor environment.
• Authorized to work in the US without sponsorship.

Qualifications:

• ASE certification preferred.
• Retail experience preferred.
• Excellent customer service and communication skills.
• A teamwork mentality.
• Ability to perform the responsibilities of the job.
• Able to work in a fast-paced environment while multi-tasking.

Benefits:

• Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
• Employer Funded Basic Life & Accidental Death Dismemberment*
• Bonus structure for JLU Module completions within set timeframes.
• Employee discount on parts and services
• Additional benefits available:
• Dental Plan and/or Vision Plan*
• Life & Accidental Death Dismemberment and/or Accident*
• Short-Term and Long-Term Disability*
• Critical Illness and/or Cancer and/or Hospital Indemnity*
• Flexible Spending Account (FSA) and/or Dependent Care FSA*
• Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
• Full-time employees only