Receptionist

Receptionist Position at Stirling Honda

Stirling Honda is seeking a receptionist with excellent customer service skills to be the face of our dealership!

We are a family-owned business that has established a reputation of success, respect, and integrity with both our customers and employees. Here at Stirling Honda, we give you the tools, training, and support you need to grow your career. With the support of a tenured management staff and ongoing expansion, we provide you with the opportunity to advance your career and exceed your professional endeavors.

Summary:

The receptionist greets customers when they come into the dealership, answers their questions and directs them to the appropriate staff member. The receptionist also answers all incoming calls, takes messages and transfers callers to the appropriate department. As with all positions within dealerships, receptionists/telephone operators are expected to uphold the highest ethical standards.

What We Offer:

• Full or part time position, Saturdays are mandatory
• Opportunity for internal promotion and career growth with company
• $17.00 per hour starting wage
• Medical and dental after 60 days
• Up to 6 paid holidays (holiday pay if holiday falls on scheduled work day)
• Paid vacation - 1 week after 1 year, 2 weeks after 3 years and 3 weeks after 10 years
• 401K after 1 year

Responsibilities:

• Answers dealership group phones
• Greets and receives customers
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson
• Works cooperatively with the sales team
• Updates customer records
• Communicates with callers and visitors in a professional, friendly, and efficient manner
• Types memos, correspondence, reports, and other documents
• Assists in the dealer exchange of vehicle process
• Participates in customer satisfaction process
• Participates in customer retention process

Requirements:

• Excellent communication skills
• Outgoing and positive demeanor
• Punctual with the ability to handle schedule flexibility
• Valid driver's license and satisfactory motor vehicle report
• Able to clear a pre-employment background check
• Mandatory drug testing
• Maintains a professional appearance