Night Auditor/Front Desk Unbridled

Unbridled Hospitality Group is seeking a dedicated and detail-oriented Night Auditor to join our team at the historic Hotel St. Cloud. As a Night Auditor, you will be the primary point of contact during the night shift, managing both front desk operations and accounting responsibilities to ensure a seamless guest experience and accurate financial reporting. Key Responsibilities : Guest Services: Check guests in and out, handle reservations, and address guest inquiries or requests during the night shift. Provide exceptional customer service, ensuring guest satisfaction and handling any complaints or emergencies with professionalism. Conduct nightly audits of hotel financial transactions, ensuring all charges are accurately posted to guest folios. Balance cash receipts, reconcile accounts, and prepare various reports including daily revenue summary, occupancy reports, and charge discrepancies. Process credit card payments, manage cash handling, and ensure compliance with financial policies. Security and Safety: Monitor hotel security systems, including surveillance equipment, to ensure the safety of guests and property. Respond to emergencies or security issues, coordinating with appropriate staff or external services as needed. Administrative Duties: Perform end-of-day procedures, including running night audit reports and preparing financial documents for the next day's operations. Maintain accurate records and ensure all documentation is up-to-date. Additional Responsibilities: Assist in training new staff on night audit procedures if required. Ensure that the front desk area is clean and presentable. Qualifications: Education: High School diploma or equivalent; additional education in hospitality or accounting is a plus. Experience: Previous experience in hotel operations, with a preference for candidates who have worked in a night audit or similar role. Skills: Strong attention to detail and accuracy in financial reporting. Excellent communication and customer service skills. Proficiency in hotel management software, with an ability to learn new systems quickly. Capability to work independently during overnight shifts with minimal supervision. About Unbridled Hospitality Group: Unbridled Hospitality Group is committed to restoring and revitalizing historic properties, fostering community, and delivering exceptional hospitality. We operate with a focus on character, change, credibility, and community, aiming to create memorable experiences for our guests while preserving the rich history of Cañon City. Expected hours: 40 per week Schedule: Holidays Night shift **Disclaimer: The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands. Click “View Application” below for more detail on this specific job. #J-18808-Ljbffr Fremont Economic Development Corporation