Associate

Job Description

Job Description

As THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world.

The Associate in the Product Management department is a position geared towards a recent college graduate responsible for working closely with Product Managers, Product Engineers, and Strategic Account Managers to assist in growing/developing new business opportunities and the facilitation of the Agile Development Process. The Associate is responsible for providing pre-sales services including system engineering, preliminary requirements/scope development, user interface mockups, technical product presentations, training, troubleshooting and technical account management.

Primary Responsibilities:

• Provides technical marketing support in the design and integration of customer applications
• Conduct product demonstrations and technical overviews in support of industry trade shows and on-site customer opportunities
• Interface with Marketing, Sales, Engineering, Training, Project Management, and Systems Engineering as a customer advocate for features and functionality designed to enhance and strengthen existing and future product offerings
• Assist and participate in the development of business plans, marketing strategy, market penetration plans and order forecasts in assigned product lines including Product Status Presentations
• Monitor customer requirements with both existing and future products
• Research competitor pricing and positioning of product base
• Assist in the preparation and presentation of demonstrations and of company products
• Identifies and readies products for customer demonstrations
• Assesses competitor systems/products and determine their functionality accuracy
• Provides in-house product testing and evaluation
• Provides on-site software/hardware installations and upgrades at client’s facilities
• Analyzes and correlates quantitative data to real event data
• Prepares all materials to be needed at trade shows
• Prepares trade show booth as needed
• Provide technical support to the sales force
• Provides product specifications
• Travels to customer facilities as needed to provide pre and post sales support
• Performs follow-up technical support of specific applications

Skills Required:

• Bachelors Degree in Computer Science, Electrical Engineering or an equivalent discipline.
• Internship or other related experience in an engineering or product management/development capacity.
• Some experience launching and maintaining technical products preferred
• Working knowledge of both networking and application related protocol and technologies
• Log file and basic SQL queries
• A high level of achievement and a motivation to succeed
• Ability to innovate and work independently
• Ability to travel on short notice to customer facilities at least 30% travel
• Excellent presentation skills
• Strong sense of urgency
• Strong written and oral communication skills
• Excellent organizational skills
• Excellent customer service skills
• Strong time management skills and ability to meet deadlines in a complete manner
• Ability to handle multiple tasks simultaneously and prioritize
• Strong Computer skills including MS Office, Excel, PowerPoint, Outlook and ability to learn new software programs such as Axapta

Clever Devices is an Affirmative Action/Equal Opportunity Employer

The compensation range posted for this position represents the anticipated minimum and maximum compensation for this position based upon a good faith and reasonable estimate. The exact compensation offered will depend on several factors such as the candidate’s experience, skills, training, education and/or physical location; internal equity; and, budget.

In addition, Clever Devices Ltd. offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and time off, and many others, depending on the level and position offered. Many of these benefits are subsidized or fully paid for by the company.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice based on business need.