Digital Accessibility Tester

Digital Accessibility Tester / Quality Assurance Analyst

The State of Connecticut is seeking a Digital Accessibility Tester to support its statewide digital transformation initiative focused on improving accessibility, usability, and digital service delivery for residents, businesses, and employees.

The selected consultant will perform extensive manual accessibility testing of websites, applications, enterprise systems, documents, digital forms, mobile applications, chatbots, CMS platforms, and legacy technologies.

This role will be responsible for identifying accessibility issues, developing and executing test cases, documenting remediation recommendations, managing issue inventories, and supporting compliance efforts related to WCAG, ADA, and Section 508 standards.

The consultant will collaborate with developers, content creators, platform administrators, and business stakeholders to ensure digital assets meet accessibility requirements and provide inclusive user experiences.

Responsibilities:

• Conduct manual accessibility testing of websites, applications, digital forms, documents, mobile apps, chatbots, and enterprise platforms.
• Develop, maintain, and improve accessibility test cases, testing libraries, and testing methodologies.
• Audit existing State systems and customer-facing digital assets to identify accessibility compliance issues.
• Prepare testing reports and provide code-level and business-focused remediation recommendations.
• Evaluate vendor products and services for accessibility compliance and procurement readiness.
• Maintain accessibility testing data, benchmarks, compliance tracking, risk assessments, and performance reports.
• Execute accessibility testing before and after remediation efforts and validate corrective actions.
• Perform quality assurance reviews and ensure adherence to accessibility testing best practices.
• Communicate testing results and accessibility findings to stakeholders and leadership teams.
• Maintain testing standards, tool configurations, reporting frameworks, and governance documentation.
• Mentor agency staff and project teams on accessibility testing approaches and compliance standards.
• Stay current with evolving accessibility standards including WCAG, ADA, and Section 508 requirements.

Required Skills:

• Bachelor's Degree in Computer Science, Software Engineering, Information Technology, Web Development, Human Computer Interaction, Library Science, or related field.
• 3+ years of hands-on digital accessibility testing experience including assistive technologies, WCAG compliance, and manual testing methodologies.
• 2+ years of experience working on digital product teams collaborating with internal and external stakeholders.
• Strong experience using assistive technologies including NVDA, JAWS, Dragon, Fusion, Deque, WAVE, ZoomText, VoiceOver, and TalkBack.
• Strong knowledge of HTML, ARIA, semantic markup, and accessibility best practices.
• Experience auditing enterprise and legacy systems, identifying accessibility issues, and providing remediation guidance.
• Understanding of User-Centered Design (UCD) principles and accessibility-focused testing strategies.
• Strong knowledge of responsive web design principles and accessibility standards.
• Experience testing business applications, case management systems, and data collection platforms.
• Excellent communication, documentation, mentoring, and stakeholder management skills.
• Ability to explain technical accessibility issues to both technical and non-technical audiences.

V Group Inc. is an IT Services company specializing in IT staffing, project management, and technology consulting services. We provide highly skilled consultants for software development, infrastructure, cloud, cybersecurity, data analytics, ERP, and enterprise applications. Our primary focus is the public sector, supporting multiple state and federal government agencies across the United States. We currently hold statewide contracts with New York, California, Florida, Georgia, Illinois, Maryland, Michigan, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Virginia, Washington, and several other government entities.