Dispatcher

Dispatcher Transdev in Panama City, Florida kg is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to clients. We are seeking customer‑service‑oriented professionals who are dedicated to safety. Compensation and Benefits Competitive compensation package of $16–$17/hr. Vacation: minimum of two (2) weeks. Sick days: 5 days. Holidays: 12 days; 8 standard and 4 floating. 401(k) retirement plan, medical, dental and vision, life insurance, short‑term disability, voluntary long‑term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities Oversee road service assigned carriers by tracking trip performance measures, ensuring routes begin on time and monitoring performance, incidents, etc. Provide customer support by responding to questions and concerns regarding customer trips including no‑shows, cancellations and missed trips. Manage emergency situations for vehicle operators; act as liaison between the carrier and emergency services. Manage daily service by reviewing route performance and proactively responding to situations that impact customer service. Other duties as required. Qualifications High School Diploma or GED; Technical Degree preferred. 3–5 years’ experience dispatching. Excellent verbal, interpersonal and customer‑service skills. Problem‑solving and analytical skills. Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements Must be able to work shifts or flexible work schedules as needed. The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Work environment will be a combination of both indoors and outdoors. About Transdev Cities, counties, airports, companies and universities across the U.S. contract thous behuitals drive tug transdev execute their transport systems, maintain their vehicle and fleets, and tromaton solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable and innovative solutions that serve the common good. Legal and Employment Policies Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, or any other legally protected status. California applicants: Please click here for CA Employee Privacy Policy. If based in the United States, applicants must be eligible to work in the U.S. without restrictions for any employerroit rid, and be able to pass a drug screen and background check. Drug‑free workplace. #J-18808-Ljbffr