Lead Maintenance Technician
Paycom
- Lead Maintenance TechnicianNE Property Management - Silo 29 - Oklahoma City, OK 73137## OverviewSalary Range$28.00 - $30.00## DescriptionJoin **NE Property Management** as a **Lead Maintenance Technician** at **Silo29 Apartments** and become part of a fast-paced, dynamic team where your technical expertise, leadership skills, and commitment to excellence preserve our multi-family assets. This hands-on role is ideal for a skilled trade leader who excels at diagnosing complex repairs, mentoring field staff, and partnering with property leadership to cultivate top-tier resident satisfaction.**What You'll Gain (Benefits of the Role)*** **Facilities Leadership Authority:** Executive oversight to direct property asset preservation, delegate service tasks, and manage capital maintenance improvements.* **Team Mentorship & Growth:** Direct opportunity to train on-site service technicians, build an impactful \"safety first\" workplace, and lead routine staff compliance meetings.* **Budgetary Collaboration:** Direct partnership with the Property Manager to establish inventory thresholds, regulate parts expenditures, and manage vendor relationships.* **Dynamic Technical Exposure:** Master an extensive portfolio of advanced mechanical motors, commercial pool systems, gas appliances, and HVAC infrastructure.* **Impactful Brand Ownership:** Full control over physical asset performance, actively protecting owner investments while directly elevating community retention.* **Comprehensive Benefits Package:** Solid health, dental, vision, life, and supplemental insurance options (employee-paid portions may apply).* **Retirement Planning:** Corporate 401(k) retirement plan featuring an excellent company match up to 4% of total earnings.* **Work-Life Balance:** Generous allocated Paid Time Off (PTO) package featuring 3 weeks of PTO plus paid holidays to rest and recharge outside of active maintenance cycles.**What Success Looks Like (Qualifications)*** **Proven Technical Foundation:** At least 3 years of direct multi-family experience as a Service Technician or Assistant Lead required (1 year as a Lead preferred).* **Mandatory Trade Credentials:** Active EPA or HVAC License combined with a valid Certified Pool Operator (CPO) designation is required.* **Comprehensive Tool Mastery:** Advanced proficiency across specialized power equipment, diagnostic measuring meters, electrical augers, and commercial compressors.* **Regulatory & Safety Literacy:** Solid working knowledge of OSHA, ADA, EPA guidelines, HAZCOM protocols, and up-to-date MSDS documentation.* **Logical Problem Solver:** Elite diagnostic abilities to analyze complex HVAC, electrical, structural, and plumbing breakdowns and launch valid solutions under pressure.* **Communication Excellence:** Outstanding verbal, written, and active listening skills in English to accurately address repair needs and guide property personnel.* **Physical Agility & Stamina:** Comfortable spending 70–85% of the day on your feet, climbing ladders, and safely moving loads up to 75 lbs. with appropriate aids.* **Foundational Education:** High School diploma or equivalent required (Certified Apartment Maintenance Technician / CAMT designation is highly desired).* **Mobility & Schedule Readiness:** Valid driver's license, auto insurance, and personal vehicle for parts pickup, with flexibility for rotating 24/7 emergency on-call shifts.* **Service-Oriented Posture:** Professional and respectful demeanor when interacting with corporate teams, on-site personnel, residents, and local field vendors.**What the Job Looks Like (What You'll Do)*** **Command Ticket Workflows:** Oversee the property service request pipeline, striving to personally resolve or delegate and close resident issues within 24 hours.* **Supervise & Quality Audit:** Inspect on-site technician assignments daily, ensuring all field repairs and complex turnovers meet strict company standards.* **Diagnose Core Systems:** Execute advanced repairs involving central HVAC, electrical panels, plumbing lines, water irrigation, boilers, and appliances daily.* **Manage Turnover Calendars:** Coordinate with the office team to ensure all vacant apartment make-readies are completed correctly and on schedule.* **Enforce OSHA Safety:** Lead routine safety training sessions, verify staff are wearing required PPE, and keep hazardous material storage lockers locked.* **Regulate Supply Pipelines:** Track physical parts inventories and submit major structural repair requisitions to the Property Manager before purchasing.* **Govern Asset Curb Appeal:** Inspect exterior property lighting, gates, fences, and pools daily to eliminate safety hazards and keep grounds litter-free.* **Optimize Pool Hubs:** Manage chemical balances, complete specialized filter maintenance, and upkeep spa seating areas to pass compliance benchmarks.* **Map Infrastructure Shutdowns:** Maintain absolute awareness of all property utility master cut-offs, fixture isolations, and sewer cleanout locations.* **Retrieve Specialized Inventory:** Utilize personal transportation to acquire critical replacement components and emergency maintenance items from local supply warehouses.
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Vacancy posted 5 days ago
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