Lead L&D Events and Experiences Coordinator

Job Posting:

Since 1953 Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure better homes and better businesses. We exist to make our customers complex projects simple successful and sustainable. We proactively solve problems adapt and grow to continuously serve our customers communities and each other. Ferguson a Fortune 500 company is proud to provide best-in-class products service and capabilities across the following industries: Commercial/Mechanical Facilities Supply Fire and Fabrication HVAC Industrial Residential Trade Residential Building and Remodel Waterworks and Residential Digital Commerce.

Ferguson has approximately 36000 associates across 1700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of at a company you can believe in.

The Lead L&D Events and Experiences Coordinator serves as the lead coordinator for the planning coordination and execution of learning experiences across various programs both enterprise-wide and in market for Ferguson Academy. This role is responsible for leading the day-to-day coordination of high-impact executive priority Academy programs while helping establish consistent standards for learner experience program execution and operational excellence.

As a senior member of the coordination team this individual serves as a lead resource and mentor to other Learning Experience Coordinators partnering closely with Academy leaders facilitators vendors Instructional Design Business Learning and the Events Planning team to deliver modern engaging and seamless learning experiences.

Location:

This role is based full-time weekly in office at Fergusons Tampa Headquarters in (Gasworx Ybor City)to support headquarters-based and regional programs. Flexibility to work extended or adjusted hours during program delivery weeks. This office will open spring 2027 and will be remote until opening. Some travel to Newport News VA for initial onboarding and training.

Key Responsibilities:

Learning Experience Leadership

• Serve as the lead coordinator for high-profile Academy programs and enterprise learning experiences.
• Provide day-to-day guidance mentoring and coordination support to Learning Experience Coordinators.
• Help establish and maintain consistent standards for learner experience and program execution across the Academy.
• Find opportunities to simplify modernize and scale coordination processes and operational practices.
• Serve as a trusted resource for Academy teams on learning experience coordination and operational guidelines.

Program Execution & Learner Experience

• Lead onsite execution of Academy learning programs ensuring venue readiness learner support facilitator support materials schedules and overall experience quality.
• Coordinate participant communications and pre-program logistics to ensure learners are informed prepared and supported.
• Support program budgets vendor management invoices and billback processes.
• Coordinate facilitator schedules program calendars room assignments and delivery logistics across multiple programs and audiences.
• Partner with Instructional Design Business Learning Insights and Academy leadership to deliver engaging polished learning experiences.
• Help define and continuously improve standards for a modern frictionless learner experience across Academy programs.

Workday Learning Administration & Reporting

• Coordinate Workday Learning administration including course setup enrollment session management attendance tracking and reporting.
• Partner with HR Operations to maintain accurate learner data rosters completion records and communications.
• Support operational reporting related to participation scheduling utilization and program delivery.
• Partner with Learning Technology and HR Operations to improve operational workflows and learner experience within Workday Learning.

Events Partnership & Experience Planning

• Partner closely with the Events Planning team to coordinate headquarters learning experiences leadership programs and regional learning events.
• Influence future design of HQ learning facilities
• Align logistics learner communications hospitality standards and operational processes across Academy programs.
• Support continuous improvement of onsite learning environments and participant experience.
• Help develop scalable processes for travel coordination venue management scheduling and event execution.

Academy Brand Communications & Innovation

• Reinforce the Ferguson Academy brand through consistent learner-centered experiences and communications.
• Lead coordination-related communications including shared inbox management learner outreach facilitator communications and scheduling.
• Drive continuous improvement in learning coordination tools templates and operational workflows.
• Find opportunities to improve learner engagement communication clarity and overall program experience.
• Support the continued evolution of Academy operations through modern scalable and technology-enabled practices.

Qualifications:

• 3 years of experience in program coordination training delivery support event management or related learning and development roles.
• Strong organizational and project management skills with the ability to handle multiple programs and priorities simultaneously.
• Experience coordinating onsite events leadership programs or large-scale learning experiences.
• Demonstrated ability to lead through influence collaboration and operational expertise.
• Experience mentoring or serving as a lead resource for peers is preferred.
• Familiarity with Workday Learning or similar learning management systems.
• Strong communication and partnership skills.
• Ability to operate effectively in a fast-paced highly collaborative environment.
• High attention to detail with a strong focus on learner experience and operational excellence.
• Demonstrated ability to improve processes drive consistency and modernize ways of working.
• Strong customer service approach with a passion for creating exceptional learning experiences.

At Ferguson we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental physical and financial well-being of our associates. Our competitive offering not only includes benefits like health dental vision paid time off life insurance and a 401(k) with a company match but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs including mental health coverage gender affirming and family building benefits paid parental leave associate discounts community involvement opportunities and more!

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Pay Range:

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a) which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A) which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Required Experience:

IC