BH Medical Assistant I-Float - Wilson Children's BH

Job Description

Job Description

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We’re honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don’t inquire about immigration status because we simply don’t need to know. If you come to us, we will treat you like any other patient.

As we grow our team, we are looking for individuals who believe the patient is always #1.

Why work for us?

• Competitive pay which matches your abilities and experience
• Health coverage for you and your family
• Generous number of vacation days per year
• A robust wellness plan and health club discounts
• Continuing education assistance to grow and further your talents
• 403(B) plan with company matching

Intrigued? We’d love to hear from you! Please review the job details below and then click “apply.”

We're looking for someone to join our team as a BH Medical Assistant I- Float who:

This position is responsible for floating between front office and/or back office medical assistant roles to provide coverage for staffing shortages, as assigned. The Front Office/Back Office Medical Assistant will report to their designated home clinic unless otherwise directed by the Clinic Manager to support another clinic location. Additionally, this role supports Clinica Sierra Vista expectations and quality client care by promoting operational efficiency and assisting with the implementation, monitoring, and reporting of all Behavioral health center objectives.

Essential Functions:

Float Medical Assistant must have a working knowledge of all front office, back office, intake, and medical record processes including:

1. Support in maintaining proficiency in the role of Receptionists and Medical Assistant duties and responsibilities.
2. Training includes but is not limited to Clinica Sierra Vista’s (CSV) culture and mission, practice management system, customer service expectations, , programs, and quality initiatives on a regular basis.
3. Responsible for following standard work procedures and trouble shoots any problems and resolving any client issues at the Behavioral health center.
4. Responsible for monitoring the management of client’s schedules to maximize access and minimize errors and delays.
5. Ensures health center and team are meeting TJC, , county contracts and all quality improvement guidelines and requirements.
6. Must be customer service focused and ensure staff is providing excellent patient experience, customer service, and ensure quality outcomes.
7. Must be available to cover reception and assist clients with appointment questions.
8. Ensures the integrity and standardization of medical records, that they are retained, protected, retrieved, transferred, and disposed of according to policies, local, states, and or federal guidelines.
9. Maintains an efficient system for ordering forms, office, and medical supplies as designated.
10. Other duties and responsibilities as assigned.

You'll be successful with the following qualifications:

• High School diploma or GED equivalent required.
• Completion of an accredited Medical Assistant Program Required.
• Possess and maintain current Basic Life Support (BLS) Card required, issued through the American Heart Association
• Possess and maintain a California Driver’s license and valid auto insurance.
• Associates degree in business related field is preferred.
• Must adhere to Clinica Sierra Vista’s employee health/immunization requirements or provide a valid exemption request for subsequent approval.

Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us.

Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!