Director of Clinical Operations

Job Description

Title: Director of Clinical Operations
Status: Full-Time | Day Shift | Onsite
Location: Lewiston, ID
Salary: Salary to be discussed by Bryant Staffing Solutions Recruiter
Bonus: 10%
Visa Support: No Visa Sponsorship Available

Position Overview

We are seeking an accomplished Director of Clinical Operations to oversee clinical services, guide multidisciplinary healthcare teams, and drive operational excellence in Lewiston, Idaho.
This leadership opportunity combines strategic oversight, day-to-day clinic management, and hands-on patient care. The Director will be responsible for maintaining efficient clinical operations, improving patient outcomes, supporting organizational growth, and ensuring compliance with healthcare standards.
The successful candidate will bring proven healthcare leadership experience, strong primary care expertise, and the ability to step into a clinical provider role when additional patient coverage is necessary.

Key Responsibilities

Clinical Leadership & Operations

• Direct daily clinical activities to maintain efficient operations and exceptional patient care.
• Lead recruitment, onboarding, supervision, performance evaluations, and professional development of clinical and administrative personnel.
• Oversee staffing plans, patient scheduling, electronic health record systems, equipment, supplies, and facility operations.
• Manage operational resources and assist with budget planning and financial oversight.
• Partner with executive leadership to establish performance objectives, improve workflows, and implement strategic initiatives.
• Support clinic expansion, new service offerings, and operational improvements.
• Address staffing challenges, operational concerns, and patient service issues promptly and effectively.

Direct Patient Care & Clinical Coverage

• Provide direct patient care when scheduled providers are unavailable or additional clinical support is needed.
• Assess, diagnose, and manage acute illnesses, chronic conditions, and minor injuries.
• Perform preventive examinations, wellness visits, and occupational health assessments.
• Request and evaluate diagnostic testing to guide clinical decisions.
• Develop treatment plans, prescribe medications, and coordinate specialist referrals within the authorized scope of practice.
• Educate patients regarding preventive care, treatment adherence, chronic disease management, and healthy lifestyle choices.
• Maintain thorough, accurate, and timely electronic medical records.
• Coordinate patient treatment with medical leadership and other healthcare professionals.
• Maintain all required clinical credentials, certifications, and prescribing privileges.

Quality Improvement & Compliance

• Evaluate clinical performance indicators, patient satisfaction, appointment access, and service quality.
• Develop and implement initiatives that enhance patient safety, care coordination, and operational efficiency.
• Ensure adherence to HIPAA, applicable healthcare regulations, organizational policies, and Idaho practice requirements.
• Coordinate staff competency evaluations, continuing education, and professional training.
• Address patient feedback and service concerns while maintaining high standards of care.
• Promote evidence-based practices and continuous improvement in clinical services.

Strategic Partnerships & Program Development

• Establish and maintain productive relationships with healthcare partners and organizational stakeholders.
• Participate in operational and clinical performance meetings.
• Identify opportunities to improve patient access, expand services, and strengthen patient engagement.
• Collaborate on healthcare initiatives involving employee wellness, preventive medicine, and chronic disease management.

Required Qualifications

• Bachelor's degree in Nursing or a related healthcare discipline.
• Active Idaho license and certification as an Advanced Practice Nurse or Physician Assistant.
• Current prescribing authority and active DEA registration.
• Current Basic Life Support (BLS) certification.
• Current Advanced Cardiovascular Life Support (ACLS) certification.
• Minimum 3 years of healthcare management experience .
• Minimum 2 years of relevant primary care experience .
• Demonstrated experience supervising healthcare teams and managing clinical operations.
• Ability to provide direct patient care when staffing or operational circumstances require additional coverage.
• Working knowledge of healthcare compliance, clinical credentialing, and professional scope-of-practice requirements.

Preferred Qualifications

• Master's degree in Nursing, Healthcare Administration, or a related healthcare field.
• Department of Transportation (DOT) Medical Examiner certification.
• Previous experience in occupational medicine, corporate healthcare, or industrial healthcare settings.

Key Skills Required

• Clinical Operations Management: Ability to coordinate staffing, scheduling, budgets, clinical workflows, and resources.
• Leadership & Team Development: Proven ability to motivate, supervise, mentor, and evaluate multidisciplinary healthcare teams.
• Primary Care Clinical Expertise: Strong diagnostic, treatment planning, and patient management capabilities.
• Quality & Performance Improvement: Experience implementing initiatives that improve patient outcomes, safety, and service delivery.
• Healthcare Regulatory Compliance: Understanding of HIPAA, state healthcare regulations, credentialing, and clinical standards.
• Strategic Planning: Ability to support service expansion, organizational objectives, and operational improvements.
• Communication & Collaboration: Effective communication with patients, providers, staff, executives, and external partners.
• Decision-Making & Problem-Solving: Ability to resolve complex clinical and operational challenges.

Work Schedule & Expectations

• Employment Type: Full-Time
• Shift: Day Shift
• Work Environment: Onsite
• Travel Requirements: None
• Clinical Coverage: Must be willing and able to provide direct patient care when scheduled providers are unavailable or additional clinical coverage is needed.

Benefits & Professional Growth

• Comprehensive employee benefits package supporting health, wellness, and financial well-being.
• Performance bonus opportunity of 10%.
• Leadership position with meaningful influence over clinical quality and operational performance.
• Collaborative work environment with opportunities to shape healthcare delivery.
• Professional development and leadership advancement opportunities.
• Opportunity to contribute to improved healthcare access and patient outcomes.

Why This Location?

Lewiston, Idaho , offers an appealing combination of outdoor adventure, community connection, and small-city convenience.
Located at the confluence of the Snake and Clearwater Rivers, Lewiston provides access to scenic landscapes and year-round recreational opportunities.

• Outdoor Recreation: Enjoy boating, fishing, hiking, camping, and exploring nearby natural attractions.
• Lifestyle: Benefit from shorter commutes, a welcoming community, and a relaxed pace of life.
• Dining & Entertainment: Discover locally owned restaurants, wineries, breweries, and community festivals.
• Arts & Culture: Explore regional museums, historical landmarks, and cultural events throughout the Lewis-Clark Valley.

• Cost of Living: Potentially more affordable housing and everyday expenses compared with many major West Coast metropolitan areas.