Senior Service Desk Lead - 24/7 Hybrid IT Support
GTSC
Gtsc, through its subsidiary Datawiz, seeks a highly experienced Service Desk Tier 1 Lead in Washington, DC. This role, which involves leading 24/7 operations, is essential to ensuring high-quality support and compliance with service levels. Candidates should have significant experience with incident management, Windows, macOS, and strong leadership skills. This position offers a hybrid work model combining onsite support and remote work, as well as benefits including medical, dental, and tuition assistance. #J-18808-Ljbffr
- ...TekSynap in Washington, DC, is seeking an IT Service Center (ITSC) Manager for their CSES contract. This role is responsible for overseeing a high-volume, 24x7 help desk operation, focusing on customer interactions, ticket management, and process improvements to ensure...SeniorContract work
- ...Rividium is seeking a Service Desk Lead in Alexandria, Virginia, to support IT and Cybersecurity operations for the Military Community and Family Policy. This role involves leading a team for 24/7 user support, ensuring efficient ticket management and service compliance...Suggested
- ...Gtsc seeks a highly experienced Service Desk Tier 2-3 Lead in Washington, DC. This role involves supervising... ...at least five years' experience in IT support across multiple platforms, including... ...skills. The position offers a hybrid work model with onsite support and includes...Suggested
$100k - $200k
CGI Njoyn is looking for a Senior Onsite Support Lead in Arlington, Virginia. This role involves managing a local IT support team, ensuring high customer satisfaction through effective... ...IT infrastructure. The position allows for hybrid work and offers a competitive compensation...SeniorLocal area- ...A leading AI research company is seeking an experienced User Operations professional in Washington... ...for public sector customers and provide support while building our post-AGI support team.... ...-solving skills. This role follows a hybrid work model of 3 days in the office and...SeniorWork at officeRelocation package
- ...RIVA Solutions Inc. is seeking a Tier 3 Service Desk Lead in Washington, DC to provide expert technical support and leadership for a federal service desk environment. The ideal candidate will be responsible for resolving complex technical issues while ensuring high standards...Senior
- ...Solutions, Inc is seeking an experienced Tier 3 Service Desk Lead in Washington, DC. You will spearhead technical support and leadership for a federal enterprise service... ...clearance is required and you will provide onsite support in a dynamic IT environment. #J-18808-Ljbffr...Senior
- ...Diné Source, LLC is seeking an experienced IT Service Desk Lead in Washington, DC. The role involves overseeing daily IT service desk operations to ensure high-quality support for users and stakeholders. Minimum 7 years of experience in leading IT service desk operations...Senior
- ...Diné Source, LLC in Washington, DC is looking for a Tier 3 Service Desk Lead to provide advanced technical leadership and serve as the highest escalation point for enterprise IT service desk operations. The ideal candidate will have a minimum of 8 years of experience,...SeniorFull time
- ...MHM Support Services is seeking a Supervisor – Service Center Customer Support located in Washington, D.C. This full-time role involves managing... ...resolution, and team management. This position offers a hybrid work model with comprehensive benefits, encouraging eligible...Full time
- Leidos Inc is looking for a Senior Service Desk Analyst in Alexandria, Virginia, to provide Tier 1 and Tier 2 technical support for a Department of War data and analytics program. This... ...must possess a Bachelor's degree in IT or related fields, relevant experience, and...Senior
- ...experienced and motivated Service Desk Tier 2-3 Lead ~~~ Position... ...Location: Washington, DC ... Hybrid work model with a combination of onsite support at the client site and... ...ITIL-aligned Tier 1–3 IT support services to... ...environments. Our teams provide 24/7 hybrid Service Desk...Contract workTemporary workLocal areaRemote workFlexible hours
- ...experienced and motivated Service Desk Tier 1 Lead Position contingent... ...: Washington, DC. Hybrid work model with a combination of onsite support at the client site and... ...ITIL‑aligned Tier 1–3 IT support services to Federal... .... Our teams provide 24/7 hybrid Service Desk coverage...Contract workTemporary workLocal areaRemote workFlexible hours
- ...A tech solutions firm is seeking a Service Desk Lead to oversee IT support operations at their Washington, DC, and NYC locations. The role entails managing a Service Desk that serves as the single point of contact for IT incidents and service requests, ensuring timely...
- ...Senior IT Specialist The Senior IT Specialist provides high level functional and IT analysis, design, development, integration, documentation, and implementation assistance on problems which require a thorough knowledge of the related technical subject matter for effective...Senior
$77.6k - $176k
...A leading consulting firm is seeking a qualified candidate to manage technology infrastructure and configuration management functions... ...CMII certification and Secret clearance. The position offers a hybrid work model and a competitive salary range of $77,600 to $176,00...SeniorRemote work$115k - $160k
...Gridiron IT Solutions LLC is seeking a Senior DevOps Engineer for a hybrid role based in Alexandria, Virginia. The position offers a salary range of $115k to $16... ...DevSecOps methodologies. You will be responsible for supporting the deployment of microservices and managing CI/...Senior- LCG, Inc. is seeking a Senior Desktop Support Technician to provide end-user support in Bethesda, MD. This role involves troubleshooting hardware/software issues, managing technical requests, and documentation for a smooth resolution process. The ideal candidate will have...Senior
- A federal IT services provider is looking for a Network Engineer to support secure network infrastructure for the DoD OIG. The role requires expertise in designing... ...like Cisco and Palo Alto. The position offers a hybrid work environment with competitive benefits. #J-18...Senior
$140k - $145k
...Virginia is seeking an experienced IT Infrastructure Engineer to support the design, implementation, and sustainment... ...enterprise IT infrastructure across hybrid environments. Ideal candidates will... ...the security and continuity of IT services. Competitive salary ranges from $140...Senior- Energy Jobline ZR is seeking a Program Manager for FDIC IT Support Services in Arlington, VA. The successful candidate will manage complex programs... ...ability to obtain Public Trust clearance. The role offers a hybrid work environment with competitive benefits including health,...Senior
- Hirebridge is seeking a highly skilled Senior Desktop Support Technician to provide advanced... ...a strong focus on customer service. Responsibilities include... .../software, maintaining IT assets, and supporting collaboration tools. This hybrid position is part of a dynamic...SeniorRemote work
- A leading technology company is currently seeking an experienced Application Support Engineer to provide expert support for applications in a hybrid environment. The ideal candidate should have over 10 years of experience in Application Support, strong troubleshooting...SeniorFull timeContract work
- Zachary Piper Solutions is hiring a Lead Unix / Linux Administrator in Washington, DC. This hybrid role requires at least two days on-site and focuses on delivering operational support for federal IT services. Key responsibilities include managing Linux systems, leading...Senior
- AHU Technologies Inc is seeking a Senior Service Desk Technician in Washington, DC. This hybrid position requires providing technical support for standard Windows desktop applications and... ...to handle service requests, configure IT assets, and troubleshoot issues. The ideal...Senior
$60k - $70k
...Xantrion is seeking an IT Support Engineer 1 for a hybrid role based in Washington, DC. The role involves providing excellent customer service and technical support for clients, requiring on-site assistance 2-3 days a week. Candidates should have a Bachelor’s degree or...2 days per week3 days per week- Koniag Government Services is seeking a Tier 3 Help Desk Support Engineer in Washington, DC, to support KITS and its government customer. This hybrid position requires onsite work at least 3 days per week. Candidates should have a minimum of 4 years’ experience administering...Senior3 days per week
$68.2k - $147.3k
...Technical Support Engineer- 24/7 Apply now ( Location Baltimore/Washington D.C. Job Category Engineering Division Intralox... ...extensive portfolio of innovative conveyance solutions and services that improve lives and optimize businesses worldwide. Our...Work experience placementWork at officeRemote workWorldwideFlexible hoursShift workNight shift- ...Senior Technical Support Manager The Senior Technical Support Manager provides technical support and lead subordinates in support of engineering and technical tasking for the DDG(X) ship acquisition Program Office. Tasking includes: Leads technical support teams...SeniorWork at office
$60k - $70k
IT Support Engineer 1 - Hybrid (Washington, DC) This is a hybrid position that requires traveling to and... ...the best possible support and customer service to our clients. They are responsible... ...opportunities and achievements. Service Desk Duties Ability to work a variable...Local areaRemote workFlexible hoursShift work2 days per week3 days per week
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