Principal Product Manager

Principal Product Manager, SoftwareAt Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you'll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.We are seeking a highly experienced Principal Product Manager, Software to join our team, focusing on the critical areas of Global Identity, Security, and Regulatory Compliance. In this senior individual-contributor role, you will define and deliver the foundational software capabilities that protect our users, their data, and our platform — ensuring we meet global standards and maintain trust at the scale of millions of households.This is a unique opportunity to shape the security and identity foundation of a world-class audio ecosystem, balancing innovation with the imperative of robust protection and compliance. You'll take on some of the most ambiguous, cross-cutting problems at Sonos — the kind that touch multiple teams, systems, and years of technical and regulatory history — and turn them into a clear, executable strategy. You'll work cross-functionally with engineering, legal, privacy, and other product teams to build scalable solutions that protect our customers without compromising the simplicity and delight Sonos is known for.As a Principal Product Manager, you're expected to operate as a force multiplier: setting direction, raising the bar on craft, and making the people around you better — not just within your own product area, but across the broader product organization.This position is considered hybrid, allowing for a combination of remote work and in-office collaboration. Qualified applicants must live within commuting distance of our Boston or Seattle office location and should expect to be in office a minimum of 3 days per week.What You'll DoOwn product strategy for identity, security, and compliance. Define and champion the vision, roadmap, and success metrics for global identity management, platform security, and regulatory compliance within the Sonos software ecosystem — including authentication, authorization, data privacy (e.g., GDPR, CCPA), identity profiles and roles, and related critical initiatives.Translate ambiguity into clarity. Take complex regulatory requirements and security needs — often loosely defined and multi-quarter in scope — and turn them into clear, actionable requirements (epics, user stories, acceptance criteria) that engineering and design teams can rally around.Champion the user, relentlessly, even in the background. Ground every decision in a deep understanding of Sonos customers, ensuring that security and compliance work protects people without adding friction to the experience they expect from Sonos.Hold an exceptionally high quality bar. Sonos customers expect products that "just work" in their homes, every time. You'll be the voice in the room insisting that security and identity experiences hold up under real-world conditions, edge cases, and scale.Partner deeply with engineering, legal, and privacy. Work shoulder-to-shoulder with senior engineering leaders, legal, privacy, UX design, and customer support as a peer — shaping technical and policy trade-offs, not just writing requirements.Lead without authority. Influence roadmaps, priorities, and decisions across teams you don't manage, including with senior stakeholders and executives, acting as the connective tissue between technical and business audiences.Monitor and get ahead of regulatory change. Track global developments in data privacy, security, and digital identity regulation. Proactively identify risks and opportunities, and shape product solutions that keep Sonos compliant and minimize risk.Mentor and elevate other PMs. Act as a role model for product craft across the org — through documentation, reviews, and hands-on coaching — raising the overall bar for the product team.Modernize how we build product. Bring modern PM practices into the team's day-to-day work, including using AI tools to accelerate research synthesis, spec writing, prototyping, data analysis, and decision-making — even though our products themselves are not AI-enabled.Do more with focused resources. Operate effectively in a lean team structure, using AI-assisted workflows to extend your own leverage and your team's, rather than relying on the biggest team to get the job done.What You'll NeedBasic Qualifications7+ years of Product Management experience, including at least 3–5 years focused specifically on software products related to global identity, security, and/or regulatory compliance.Demonstrated Principal-level scope, with a track record of owning complex, technical, platform-level, or systems-oriented products in a consumer software or connected-hardware environment.Deep domain expertise in identity management systems (e.g., SSO, MFA, identity providers), cybersecurity best practices (e.g., secure coding, threat modeling), and global data privacy regulations (e.g., GDPR, CCPA).Strong technical fluency, including a solid grasp of software architecture, APIs, cloud security principles, cryptography, and modern identity protocols (e.g., OAuth, OpenID Connect). You don't need to write code, but you need to earn engineers' trust in deep technical discussions about architecture and trade-offs.Exceptional strategic and analytical thinking, with the ability to zoom from long-term vision down to the specific metric, risk, or edge case that matters this sprint.Excellent written and verbal communication, with the ability to articulate complex technical and regulatory concepts to audiences ranging from engineers to executives, and to build consensus across cross-functional teams.A modern, AI-fluent approach to product development. Hands-on experience using AI tools (e.g., for research synthesis, spec drafting, data analysis, prototyping, or workflow automation) to move faster and work leaner — and genuine enthusiasm for continuing to evolve how PM work gets done.Comfort with ambiguity and lean resourcing. You've thrived in situations where the team was smaller than the scope demanded, and you know how to prioritize ruthlessly and use every available tool — including AI — to close the gap.A collaborative, low-ego leadership style. You lead through clarity, credibility, and care for the people you work with — not through title.Bachelor's degree in Computer Science, Engineering, or a related technical field; or equivalent practical experience.Preferred QualificationsMaster's degree in a relevant field.Experience with consumer electronics, smart home, or IoT products.Familiarity with industry security certifications.Experience building or scaling internal AI-assisted tooling or workflows for a product or engineering organization.Experience working with global teams and navigating regional regulatory nuances.Research shows that some candidates may not apply for roles if they don't meet all the criteria. If you don't have 100% of the skills listed, we strongly encourage you to apply if interested.This job description is intended as a general guide to the responsibilities and qualifications of the role. It is not exhaustive and may be adjusted based on final scope and team placement.Your profile will be reviewed and you'll hear from us once we have an update. At Sonos we take the time to hire right and appreciate your patience.The base pay range for this role based off geographic location is:$173,000 and $216,300The specific pay offered will depend on the candidate's geographic location, as well as qualifications and experience. We apply geographic pay differentials based on the cost of labor in the market. Employees in high-cost locations may be compensated at the upper end of the range, while those in medium or low cost markets may be compensated at the lower end of the range. Your recruiter can provide more details about the specific salary range for your location during the hiring process.Please note that compensation details listed in US job postings reflect the base salary only, and do not include bonus, equity, or benefits.We also offer a comprehensive benefits program with choice and flexibility in mind to help support the health, wealth, and overall well-being of our employees. Regular full time employees in the US are eligible for benefits on day one, including:Medical, Dental, and Vision InsuranceA 401(k) plan with company matching and immediate vestingAn Open Time Off policy (OTO) so you have maximum opportunity to disconnect and recharge, with no tenure-based vacation accruals required80 hours of sick time upon hire, refreshed annuallyUp to 1