Customer Data Analyst

We re looking for Cstomer t nlyst to join or foning tem. This is n opportnity to work irectly with the CEO n ply pivotl role in shping both how we eliver vle to cstomers n how we evolve the proct. Yo will work closely with or esign prtners-helping them mke sense of complex t, ncover ptterns, n trnslte insights into ctions tht improve their GTM performnce. t the sme time, yo'll synthesize cstomer feebck into strctre insights tht will gie or proct romp. This role is iel for someone who thrives in mbigity, sees t s pzzle to solve, n wnts to work t the intersection of cstomer-fcing work, nlytics, n proct strtegy. bot psie psie is solving the B2B go-to-mrket problem with I. We nify, strctre, n se I to enhnce GTM t. Or tem is ex-Brnch ($4b vltion, $1m+ RR), n we're see-stge, moving fst, n prtnering closely with well-known compnies s esign prtners to shpe the proct. escription bot psie psie is solving the B2B go-to-mrket problem with I. We crwl compny's messy t like serch engine to reconstrct the story of wht ctlly hppene n wht worke on every el, n then we ggregte these insights to help them nerstn which investments were the most effective, n how to llocte every ollr most efficiently. Or tem is ex-Brnch ($4b vltion, $1m+ RR), n we're crrently working with compnies like Ironcl, Comply, Crest, n scot. See 3-minte emo here n re or proct mnifesto. We're see-stge, moving fst, n prtnering closely with well known compnies s esign prtners to shpe the proct. Why this role exists We re looking for Cstomer t nlyst to join or foning tem. This is n opportnity to work irectly with the CEO n ply pivotl role in shping both how we eliver vle to cstomers n how we evolve the proct. Yo will work closely with or esign prtners-helping them mke sense of complex t, ncover ptterns, n trnslte insights into ctions tht improve their GTM performnce. t the sme time, yo'll synthesize cstomer feebck into strctre insights tht will gie or proct romp. This role is iel for someone who thrives in mbigity, sees t s pzzle to solve, n wnts to work t the intersection of cstomer-fcing work, nlytics, n proct strtegy. Wht yo'll o Own esign-prtner otcomes: onbor, trobleshoot, n gie erly cstomers to mesrble wins n eeper option. nlyze mlti-sorce t: wrngle CRM/RevOps, mrketing tochpoints, n proct signls; fin ptterns n ttribtion insights tht chnge ecisions. Tell the story: pckge finings into short nrrtives, shbors, n recommentions exectives will ct on, help them crete QBR n bor slies. Close the loop with proct: trnslte cstomer pin + t lernings into prioritize, testble proct reqirements. Bil for scle: crete plybooks, frmeworks, n lightweight instrmenttion tht mke ftre implementtions fster n more relible. Be the voice of relity: pressre-test ssmptions, vlite t qlity, n cll ot hllcintions before cstomers see them. Yo might be fit if yo hve 4-5 yers in cstomer sccess, t nlysis, mngement conslting, RevOps, or similr, ielly in B2B SS. GTM flency: yo nerstn how sles/mrketing/revene ops ctlly rn (pipelines, cmpigns, stges, SLs, ttribtion bsics). Hns-on nlytics: strong SQL; comfort with spresheets + BI tool (Moe/Metbse/Looker/Power BI). Python/R is pls. t storytelling: yo cn trn messy tset into 1-pger n exec will forwr. Cstomer presence: conslttive, clm ner mbigity, n creible with VP/C-level. Biler energy: yo prefer →1, ocment s yo go, n on't wit for perfect specs. Bons: mngement conslting, strtp/erly-stge experience, bt fmilirity, Slesforce/HbSpot/Gong chops, knowlege of MMM/mlti-toch ttribtion treoffs. Bons+: This tweet feels too rel We're n eql-opportnity employer. If yo're excite bot the role bt on't meet every bllet, we still wnt to her from yo. Why psie Work with grop of experience foners who lrey bilt one nicorn compny; work irectly with the Foner & CEO on high-leverge problems. Shpe the ftre of how compnies nerstn their own efficiencies in the ge of I Work hns-on with innovtive compnies n see yor insights irectly inflence their GTM strtegy. Opportnity to grow with the compny n bil n nlytics n insights tem Wht we offer: Flexible PTO Meningfl eqity Top-notch meicl, entl, vision, n isbility insrnce, n fringe benefits HS with compny contribtions Pre-tx commter benefits with $2/mo employer contribtion 41(k) pln ily ctere lnches t HQ Slry $12, - $15, per yer Upside Services