Risk Operations Analyst

Risk Operations AnalystStripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.Risk Operations is responsible for managing the risk relationships spanning across global payment method, card, and financial partners. It's our mission to build operational controls to mitigate user and partner risk and enable strategic development opportunities.As a Risk Operations Analyst, you'll work to ensure our policies, operations, and workflows align to the needs of our financial partners. You'll be accountable for workflows impacting a variety of cross-functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk. Further, you'll influence and advise operational teams in building out scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation.Responsibilities include:Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisionsEvaluate merchants, from successful venture-backed startups to well-established institutions by assessing suitability to process on StripeAdhere closely to process while still constantly questioning assumptions, suggesting improvements, and following up on implementation of those improvementsEffectively and clearly communicate, including with other Stripe employees, Stripe users, and Stripe financial partnersIdentify trends and further report these to cross-functional teams to enhance detection systemsContribute to projects to enhance and optimize due diligence strategy systems and toolsHelp build and scale processes across the risk operations ecosystemIdentify gaps in current systems, policies, and strategies, and recommend enhancements and process improvements to mitigate emerging risks through a collaborative approach with stakeholdersWe're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.Minimum requirements include:5+ years of experience in risk management, compliance, or operations in a fast-moving environmentExperience scaling operational processes and driving quantifiable improvementsExperience working cross-functionally on complex problemsAbility to use data to quantify problems, tell a story, and influence a solutionThe ability and desire to challenge the status quoCreative thinker who considers problems from a customer perspective while being pragmatic and solutions-oriented when solving themExperience analyzing feedback patterns and using those insights to drive process and tooling improvementsYou have a lot of ownership, are accountable, and drive towards ambitious goals.Deep empathy for entrepreneurs running a business and motivation to solve problems to empower themPreferred qualifications include:Experience with risk assessment and mitigation strategies in a financial technology environmentKnowledge of payment processing systems and associated risks