Pharmacy Care Technician - Lenexa, KS

Pharmacy Care Technician

We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time.

Position Summary

CVS Health/Specialty has an exciting opportunity for you as a work from home Pharmacy Care Technician in Kansas. In order to qualify for this job opening, you must live within 75 miles of the CVS Specialty site:

11162 Renner Blvd

Lenexa, KS 66219

In this role, you will assist in accurately reading, interpreting and entering prescriptions into the computer system including calculation of doses and assignment of directions and accepting proper insurance payment in a timely fashion.

Pharmacy Care Technicians are responsible for routing incomplete or unclear prescriptions to the prescriber for clarification and must also be able to enter incomplete prescription information once clarification has been obtained.

Pharmacy Care Technicians assist with inbound phone calls; interact with customers and cross functional team to answer questions, solve problems, provide education, and maintain our company's reputation for high-quality service. This includes new patient enrollment, verification of insurance coverage and perform benefit investigations and processing of medication orders for both new and existing patients.

This position requires a working knowledge of insurance, health care, reimbursement-related requirements for dispensing, processing of new referrals, and providing customer education, and routine assessment and problem identification with appropriate escalation to a pharmacist. The role requires independent and self-directed performance.

This position is full-time 40 hours per week, offers overtime during our business peaks and pays based on experience. We offer a comprehensive benefits package which includes medical, dental, vision insurance as well as a wide-ranging list of supplemental benefits and discount programs. In addition to sixteen paid days off for employees, we also offer ten paid holidays.

Application Process

Our application process is 2 simple steps:

• Apply online.
• Take your time while completing our Virtual Job Tryout (VJT)

Schedule for this role is onsite 11:00am-7:30pm CST Monday through Friday. Training for this position is 6 weeks onsite Monday through Friday from 8:00am-4:30pm CST.

Remote work eligibility is limited to pharmacy personnel who have successfully completed all required onsite training, demonstrated competency, met established performance standards, and provided documentation of successful passage of a Board-Approved Certification Examination.

Starting pay for this role is $19.00/hr.

Required Qualifications

• Must live within 75 miles of Lenexa, KS
• Six months experience in a pharmacy technician role
• Six months work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications
• Six months computer keyboarding skills and aptitude
• Active Valid Pharmacy Technician License and Certification as required by the State of Kansas
• You must have a direct/hardwired internet connection to a modem/router within 7 feet of your computer and a minimum download speed of 100 mbs download and 10 mbs upload. WiFi and satellite are not permitted. A secure and private home workspace free from distractions is required.

Preferred Qualifications

• Prefer three months experience handling and resolving customer needs over the phone
• Prefer healthcare work experience and familiarity with benefits, insurance, prescriptions
• Prefer Medical billing, coding, and other medical assisting roles
• Prefer customer service experience in an office environment

Education

• High School Diploma or equivalent work experience.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.