Systems Administrator

Systems Administrator Summary This role is responsible for the installation, configuration, and maintenance of the organization's IT infrastructure - including (but not limited to) servers, software, storage, and other enterprise systems. The Systems Administrator ensures system reliability, performance, and security by monitoring operations, applying updates, and troubleshooting issues. Additionally, the role involves managing user access, implementing backup and recovery processes, and supporting the day‑to‑day technical operations of Mary Free Bed. The Systems Administrators also collaborate with other IT team members to optimize environments and support business continuity. This work is performed through long‑term project functions as well as the execution of day‑to‑day tasks. This is a hybrid position with a mix of remote and on‑site duties. Essential Job Responsibilities Installation, maintenance, and monitoring of server environment Management of VMware virtual server hosts configured for metro‑clustering Guest operating system and software installation/upgrades Hardware and firmware updates Manage backups and restores Performance monitoring and overall efforts to minimize system downtime Directory management (Active Directory on‑premises/Entra ID online) User/Device security configuration, including SSO and app integrations with Microsoft Entra ID Group policy management Provisioning automation (Powershell scripting, Graph integrations, etc.) License management Microsoft Exchange Exchange Online/365 On‑prem relays Email security Shared storage management Everpure Dell‑EMC Isilon Synology Veeam backup management File share security Software/device deployment MECM (imaging, distribution, patch management) MDM (InTune, WorkspaceOne, etc.) Print management Cybersecurity Threat discovery and mitigation Root cause analysis/investigation Disaster recovery Vulnerability/risk management Perform audit and assessment duties Break/fix resolution through help desk ticket escalation Create and maintain technical documentation Project management Perform tasks outside of regular business hours as required Travel to other locations as required Participate in 24/7 on‑call rotation Other duties as assigned Customer Service Responsibilities Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co‑workers and deal discretely and sensitively with confidential information. Responsibilities in Quality Improvement Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service. Essential Job Qualifications Bachelor's Degree from an accredited institution or equivalent certifications/work experience Minimum 5 years of IT experience managing servers, enterprise software, and online/on‑prem domain services Able to work independently to research and resolve critical issues Able to forge and maintain positive and productive vendor relationships Demonstrates effective teamwork Demonstrates strong project management skills Demonstrates information management skills to document, communicate, explain, interpret, and present data Demonstrates a strong work ethic focused on effective results, minimal user disruption, and customer service Physical Requirements for Essential Job Qualification Remain in a stationary position – majority Traverse or move around work location – occasionally Use keyboard – frequently Transport, position, and/or exert force – up to 10 pounds, up to 25 pounds, up to 50 pounds, up to 75 pounds, more than 100 pounds – unspecified, other weight up to 35 pounds occasionally Other – none Consistent with the Americans with Disabilities Act (ADA), it is the policy of Mary Free Bed Rehabilitation Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Talent Acquisition team at View email address on click.appcast.io. Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic. #J-18808-Ljbffr