Field Service Mechanic - Diesel, Hydraulics, Utility Trucks

Field Service Mechanic

Custom Truck One Source (CTOS) supplies a fully equipped utility truck, including a crane, welder, and compressor. Qualified candidates must have a valid driver's license, a good driving record, and be willing to work overtime and travel as needed.

Primary responsibilities include:

• Serving as the field expert diagnosing and repairing specialized utility equipment
• Working on bucket trucks, digger derricks, cranes, service trucks, and related equipment
• Diagnosing, repairing, and maintaining aerial, construction, and light/heavy-duty truck systems
• Performing inspections, troubleshooting, parts replacement, and repairs on rental, customer, and company units

Essential duties and responsibilities include:

• Reporting to Service Manager, who will provide brief description of issues and supporting information related to the vehicle
• Reading and interpreting equipment manuals and repair orders/instructions to perform required maintenance and service
• Performing work as outlined in work instructions set forth by Service Manager; efficiently, accurately, and in accordance with Custom Truck One Source standards
• Diagnosing and repairing LMI Diagnostics (Load Moment Indicator) and CAN bus (Controller Area Network)
• Experience troubleshooting and repair of Utility trucks & Equipment including electrical and hydraulics
• Inspecting and servicing vehicles and making repairs and adjustments both at the service center and in the field
• Verifying work performed, road testing vehicles as necessary
• Preparing inspection reports, repair orders (recording service time and parts costs) and timecards completely and accurately
• Tagging all warranty and core parts for return
• Advising management immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised
• Attending CTOS safety training and following all safety requirements
• Attending CTOS and factory-sponsored training classes
• Understanding and following federal, state and local regulations such as those governing the disposal of hazardous wastes
• Communicating easily with customers and internal departments to ensure minimal equipment downtime
• Flexibility to travel beyond the area of coverage, based on business need
• Working closely with Service Manager to grow and improve customer satisfaction
• Additional duties or responsibilities as designated by the Service Manager

Preferred skills include:

• Electrical, schematic / blueprints, hydraulic, welding, and related experience
• Experience with Quick Serve, DTNA, or related diagnostic software
• DOT, ANSI, and Dielectric testing desired

Requirements include:

• High School diploma or GED.
• Five years of related experience. (Shop Tech and Field Tech)
• Must hold a valid driver's license. (CDL Class B preferred.)
• Must have your own tools.
• Proficient in documentation using software, meeting deadlines and schedules.

Mental/Physical requirements include:

• Ability to regularly work in outside weather conditions, including wet and/or humid conditions. The employee is occasionally exposed to extreme cold, and extreme heat. The noise level in the work environment is usually moderate to loud.
• Positive attitude, professionalism, punctual attendance.
• Physical capability for lifting, carrying, pushing, and pulling.
• The ability to bend, stoop, and lift, up to 50 lbs.
• Comfort with heights and manual labor.
• Manual dexterity for operating tools and equipment.

Benefits include:

• 401(k) with Employer Match
• Competitive Health Care including Dental, Vision, and Life Insurance
• Company paid health and wellness programs
• Paid Vacation, Sick and Holidays
• STD/LTD
• Partner Discounts (Tool Discount Programs)
• Investment in Employee Development

Custom Truck One Source is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Please note that we do not offer sponsorship for work authorization. Only candidates authorized to work in United States without the need for sponsorship will be considered for this position.