Call Processing Representative

Call Processing Representative – San Diego, CA | Bilingual Customer Service | 6-Month Temporary Assignment

Contract Type: Contract

Hours per Week: 37.5

Candidate Pay Rate: $32 per hour

About United Health Care Staffing

At United Health Care Staffing (UHC Staffing), we believe healthcare staffing should be more than just finding a job. We are here to connect amazing professionals with opportunities that make their careers exciting, rewarding, and meaningful. With us, you're not just signing up for a contract you are joining a team that's got your back, answers your calls, and maybe even cracks a joke or two to brighten your day. Think of us as the travel buddy who handles the logistics while you focus on what you do best helping people heal.

Position Details

San Ysidro Health | Outpatient Clinic | Call Center

San Ysidro Health is seeking two bilingual Call Processing Representatives to support its busy outpatient clinic call center in San Diego, CA. This role is ideal for a customer-focused professional who communicates clearly, enjoys helping people, and can provide a positive experience to patients seeking healthcare services.

Job Details

• Location: San Diego, CA 92173

• Job Type: Temporary assignment – 6 months

• Start Date: October 26, 2026

• End Date: April 26, 2027

• Schedule: Monday–Friday, 10:30 AM–6:00 PM

• Compensation Range: $25.99–$32.94 per hour

• Openings: 2

• Department: Call Center

• Specialty: Outpatient Clinic

Key Responsibilities

• Handle incoming calls and provide courteous, professional customer service.

• Assist patients with questions, appointment-related inquiries, and requests for information.

• Communicate clearly and efficiently while maintaining a patient-focused approach.

• Direct calls to the appropriate departments or staff members.

• Support smooth call center operations during periods of high patient volume.

• Maintain professionalism and protect confidential patient information.

• Provide language assistance to patients in the required languages as appropriate to the role.

Required Qualifications

• High school diploma or GED equivalent.

• At least 1 year of experience in customer service, a call center, or a healthcare setting.

• Bilingual communication skills in English and one of the following languages: Spanish, Arabic, or Vietnamese.

• Strong verbal communication, active listening, and problem-solving skills.

• Ability to manage calls professionally in a fast-paced environment.

Preferred Qualifications

• Relevant medical certification or licensure.

• Previous experience in a healthcare call center or outpatient clinic.

• Familiarity with patient scheduling, healthcare terminology, or clinic workflows.

Why Consider This Opportunity?

• Weekday schedule with no regular weekend shifts listed.

• Competitive hourly compensation.

• Six-month assignment with a healthcare organization.

• Opportunity to use your bilingual skills to help patients access healthcare services.

Interested in Applying?

Contact Jazz to learn more about this opportunity.

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Ready to start your next adventure as a Call Processing Representative? Let's get you moving forward!

Send your resume to Show email or call us at 540-369-6925today.