Customer Service Specialist

Love cars? Love people? You might just love this job. We’re on the lookout for a Dealer Services Specialist II to join our crew at Manheim , part of the Cox family of businesses. This isn’t your average desk job. You’ll be the go-to person for our dealer clients, making sure their auction experience is smooth, professional, and maybe even a little fun. Think of yourself as the pit crew for their auction day — keeping everything running like a well-oiled machine. Perks Competitive pay Referral bonuses once you’re on board 30+ days of paid vacation and company holidays per year (from day 1) Great healthcare benefits from day 1 10 days of free child or senior care through Care.com Generous 401(k) with up to 8% company match Employee discounts on hundreds of items Great coworkers who love being part of a team At Cox, we believe in being transparent – for our benefits overview. Responsibilities Representing the dealer sales lane on sale days Promoting Manheim’s awesome products and services Helping dealers get vehicles ready for auction Negotiating bids, consulting on pricing, and offering reconditioning advice Solving problems and being the friendly face our clients count on Who You Are Quick thinker, problem solver, relationship builder — and ready to make every auction day a success. Minimum Requirements A high school diploma or GED and 3 years of experience in a related field. The right candidate could also have a different combination of education and experience, such as a degree or certification or 5 years of experience in a related field. Strong communication and interpersonal skills. The ability to perform at a high level and adapt within a fast-paced team environment. The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds. Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus. Preferred Requirements 1 to 3 years of auction experience or 2 to 4 years of dealership experience. Previous experience in sales support role. Bilingual English/Spanish a plus Cruise into the fast lane with us. Join Cox today! Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future. #J-18808-Ljbffr