Co-Manager
Columbia Sportswear Outlet Store
Total Rewards
Quarterly bonus program to award store performance, comprehensive medical with FSA/HSA options, dental, vision, and well-being plans, 401(k) participation with company matching.
Wellbeing Support
Routine time off that starts immediately, floating holidays, quarterly reimbursement program to support your health and fitness, and employee assistance programs (EAP) which provide access to free mental health services, financial services, discounts on fitness programs, and more.
Community Impact
We give back with paid DEI hours and volunteer hours to support your passions!
Growth Opportunities
Grow your career with the tuition assistance program and learning/development courses.
Employee Discounts
Discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear.
About The Position
With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations, strategies, and procedures, to guiding and developing team members, our Store Leadership Teams help create memorable customer experiences while supporting and helping drive the company's mission of "Connecting Active People with Their Passions."
As a Co-Manager, you will be a leader that plans and directs day-to-day operations of the store primarily guided by the Store Manager. This role executes strategies to improve customer service, drive store sales, increase profitability, implement marketing and promotional directives that will increase sales and grow our existing customer base. You will be responsible for driving high store standards and conditions while fostering a positive team environment, developing diverse associates of all levels to best prepare them to successfully obtain their career goals as well as meet field and corporate goals.
How You'll Make A Difference
- Provides leadership, direction and coaching to the other leadership and associate staff.
- Identifies and creates plans to enhance employee productivity and performance (e.g., track employee results and makes suggestions for modifying goals accordingly)
- Demonstrates exceptional customer service and problem-solving skills by assisting customers regarding product, features, benefits, availability, and resolving escalated complaints.
- Maintains appropriate inventory levels through effective replenishment, organization, shrink control and communication.
- Identifies store hiring needs and conducts interviewing, hiring, training for a diverse store staff; conducting and plans employee training, development, and coaching.
- Motivates, educates, guides and develops diverse associates to meet long range growth plans/career paths within the store, field and general office.
- Assists the store leadership team on other responsibilities as needed.
You Have
- Bachelors degree, applicable certification or equivalent experience
- 3 years functional experience
- No formal management experience required, however has experience in leading projects and people
- Strong problem-solving skills; ability to resolve technical, operational and organizational problems and drive decisions that impact finances, efficiency and effectiveness of the store
- Skill operating a Point of Sales (POS) system, and various software packages
Job Conditions
- Frequently in a more active environment (i.e., requires ability to constantly move about) that can be physical or strenuous in nature (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise
- Occasionally requires the ability to work in place
- Ability to clearly communicate with others
- Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.
Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities.
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