Call Center Operator

Department:

Communications

Union:

CHEU

Shift:

12-hour Shift - Variable (United States of America)

Hours Per Pay Period:

72

Job Description:

Range: $23.00-$30.72

Posting Date: 8/28/2026

Internal Closing Date: 9/3/2026

* Internal candidates must apply by midnight on the Closing Date in order to have bidding rights.


Primarily responsible for the daily operation of the 24-hours, seven day-a-week, computerized Palomar Health call center. Provides information, directs calls, calls codes and alarms, and records messages in a database according to the master client information and customer directory.

Speak and read English at a level that is sufficient to satisfactorily perform the essential functions of the position. Knowledge of standard office equipment (i.e., calculator, fax, photocopier) and personal computer and computer software skills (i.e., MS Windows, Excel, Access, Word, PowerPoint, internet, e-mail). Windows computer skills including proficient use of keyboarding, use of mouse or keys for functions such as selecting items, use of drop-down menus, scroll bars, opening folders, copying and similar operations required upon employment or within the 1st two weeks of employment to perform the essential functions of the job. Performs other duties as assigned. Follows Palomar Health rules, policies, procedures, applicable laws and standards. Carries out the mission, vision, and quality commitment of Palomar Health.

Job Requirements
Minimum Education: High School Diploma and/or combination of education and experience
Preferred Education: Not Applicable
Minimum Experience: 1 - 2 years PBX experience
Preferred Experience: 2 - 3 years PBX experience
Required License: Not Applicable
Preferred License: Not Applicable
Required Certification: Not Applicable
Preferred Certification: Not Applicable

We are an equal opportunity employer and do not discriminate against applicants or employees based on race, color, gender, religion, creed, national origin, ancestry, age, disability, sexual orientation, marital status or any other characteristic protected by law.