Sr. Business Analyst - Finance & Mainframe Modernization

ServiceNow Job Title: Sr. Business Analyst – Finance & Mainframe Modernization Location: Owings Mills, MD (Hybrid 3 Days Onsite) Visa: H4 EAD, GC, GC EAD and USC only Employment Type: W2 Role only Experience: 10+ years of experience only The Business Analyst will support a large-scale mainframe exit initiative within a financial services environment. This role is ideal for someone who thrives in complex, highly regulated settings and can translate legacy processes into modern, efficient, and well documented workflows. The analyst will work across business, operations, and technology teams to understand current state processes tied to mainframe systems and help define the future state landscape as the organization transitions to modern platforms. Key Responsibilities Analyze and document end-to-end business processes currently supported by mainframe applications, including financial operations, transaction processing, reporting, and compliance workflows. Conduct process reverse engineering to uncover undocumented logic embedded in legacy systems. Review existing procedural documents, technical artifacts, and system flow diagrams to build a comprehensive understanding of current state operations. Facilitate interviews with SMEs, operations teams, and technology partners to validate process details and identify gaps. Serve as a liaison between business units, technology teams, and project leadership. Communicate complex process details and system behaviors in clear, accessible language for both technical and non-technical audiences. Present findings, documentation, and recommendations to project stakeholders. Required Skills Business analysis Agile Requirements gathering Jira SQL Database Rally ServiceNow Nice to Have Translate legacy mainframe functionality into clear business requirements for modernization or migration to new platforms. Identify dependencies, risks, and constraints associated with mainframe decommissioning. Support mapping of data flows, batch jobs, and system interactions that must be replicated or redesigned in the target environment. Partner with technology teams to ensure business needs are accurately reflected in modernization plans. #J-18808-Ljbffr