Satellite Communications Technician

Satellite Communications Technician

We are looking for a SATCOM Technician to support the maintenance and troubleshooting of satellite communication systems at our teleport facility. This role requires strong technical expertise and problem-solving capability to ensure reliable operations across RF, baseband, and IP-based systems.

The SATCOM Technician collaborates with NOC technicians, engineering, vendors, and cross-functional teams to maintain system performance, support critical operations, and contribute to continuous improvement initiatives while mentoring junior team members.

Responsibilities

• Maintain and troubleshoot RF, baseband, and SATCOM systems and equipment
• Ensure uninterrupted satellite signal transmission and reception
• Resolve issues involving satellite modems, up and down converters, and IP-based transport systems
• Provide escalation support for complex or unresolved SATCOM issues
• Collaborate with Tier I technicians and engineering teams to resolve recurring or critical issues
• Maintain accurate records of configurations, incidents, and resolutions
• Prepare maintenance logs, technical reports, and standard operating procedures
• Ensure documentation complies with internal standards and audit requirements
• Train and mentor junior technicians on troubleshooting techniques and procedures
• Develop training materials and lead sessions to strengthen team capabilities
• Conduct routine audits and quality checks on SATCOM infrastructure
• Assist engineering teams with planned upgrades and maintenance activities
• Support the development and review of standard operating procedures and maintenance checklists
• Participate in an on-call rotation and respond to critical outages with rapid fault isolation and recovery
• Provide clear and professional updates during incident management
• Contribute to internal reviews and continuous service improvement initiatives

Qualifications

• 3 to 5 years of experience in satellite communications, RF, or IT network support
• Strong knowledge of RF systems, satellite modems, IP networking, and system integration
• Understanding of Linux and Windows-based systems
• Strong troubleshooting, documentation, and time management skills
• Experience using test equipment such as spectrum analyzers, signal generators, and power meters

Additional Requirements

• Experience with routers, switches, firewalls, and SNMP-based monitoring tools is considered an asset
• Experience with teleport or broadcast operations is preferred
• Ability to support rotating 24 by 7 on-call schedules, including weekends and holidays
• Ability to respond to incidents outside of standard working hours
• Occasional travel to support remote locations
• Ability to lift equipment, perform installation tasks, and work at height including ladders
• Comfort working in mixed environments including office space, equipment shelters, rooftops, and outdoor conditions
• Tolerance for exposure to noise, vibration, and weather conditions during inspections and maintenance

Compensation: 65,000 to 95,000

Position Type: Full-time

We have 1 available position(s).

AI Usage Disclosure: At Calian, we do not use Artificial Intelligence (AI) to screen or evaluate candidates. AI tools may support backend administrative tasks, but they do not influence hiring decisions. All evaluations and decisions are made by real people on our recruitment team and hiring managers. All applicants are reviewed and only those chosen for an interview will be contacted by our recruiting team.

How We Hire

• Our hiring process is designed to help us get to know you and discover if you are the best fit for our team. It's also an opportunity for you to gauge if a role at Calian is the right fit for you. Throughout the process, we'll share details of the kind of work you'll be doing, the projects you'll be working on, the team you'll be joining, and what it's like working at Calian. Our biggest tip throughout the process is to just be your authentic self!
• Our commitment to diverse, yet highly specialized solutions require many different skills and abilities. We look for the best talent that can contribute to Calian's success as well as enhance our culture. We encourage you to apply to a role or join our talent community and sign up for job alerts that match your area of expertise and what you are looking for in your next opportunity. During the recruiting process, you're encouraged to notify us of any accommodations you may require. We'll be happy to help.
• We give the same time and consideration to everyone who applies. Here are a few things you can do to ensure your application shines:
  • Do your research on Calian, the department, and team you are looking to join
  • Add a cover letter that explains why you are a good fit for this position
  • Share a portfolio, personal websites, or links to your professional social media
  • In your CV, highlight your key achievements - this is your time to brag
  • Include dates! Share the timeline of your experience
  • Stand out by tailoring your resume to each position you apply to
  • Only apply to roles you're genuinely interested in and that align to your experience
• Be prepared! Do your research on Calian, the department, and team you are looking to join. View the responsibilities for the role and find examples that demonstrate how you've completed these in your previous work experience. Prepare a list of questions to ask us. Dress business casual for your interview (virtual and in person).
• We assess your skills and fit, you assess our fit for you. We keep you updated and share expectations as we make progress in the recruiting cycle. Feel free to reach out to your Talent Acquisition Specialist at any time during the hiring process.