Restoration Crew Chief

Job Description

Job Description

Benefits:

• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• Bonus based on performance

Restoration Crew Chief– Servpro of Wilson County

Lead. Restore. Make a Real Impact.

When disaster strikes, Servpro of Wilson County is the team our community trusts. As a Restoration Crew Chief, you’re not just managing jobs — you’re leading the charge, inspiring your crew, and turning chaos into calm. 

This is your chance to step into a role where your leadership, grit, and expertise truly matter.

If you want a career with purpose, momentum, and the opportunity to grow into a powerhouse leader, this is where you belong.

What You’ll Do

Lead Projects That Matter

• Take ownership of restoration and mitigation jobs from the moment you arrive on-site to the final walkthrough.
• Build smart, effective restoration plans that get homes and businesses back on their feet quickly.
• Keep every project running smoothly, safely, and aligned with SERVPRO® standards.

Lead and Inspire Your Crew

• Train, coach, and motivate technicians to deliver exceptional results.
• Set the tone for professionalism, teamwork, and safety.
• Build a culture where people feel supported, challenged, and proud of their work.

Be the Face of SERVPRO®

• Serve as the primary contact for clients, insurance representatives, and internal teams.
• Communicate clearly, confidently, and compassionately — especially when customers are stressed.
• Represent Servpro of Wilson County with integrity and professionalism.

Get Hands-On in the Field

• Assist with water extraction, structural drying, fire and smoke cleanup, mold remediation, and more.
• Ensure vehicles, tools, and equipment are clean, stocked, and ready for deployment.

Document with Precision

• Capture moisture readings, equipment logs, photos, and job notes accurately.
• Keep documentation organized and compliant with SERVPRO®, insurance, and regulatory requirements.

Respond When It Counts

• Participate in the rotating on-call schedule.
• Lead crews during after-hours emergencies and high-priority events.

What You Bring

• High school diploma or GED
• Valid driver’s license with a clean driving record
• Ability to pass a background check
• Current IICRC certifications (WRT, ASD, FSRT, AMRT)
• At least 1 year of restoration or mitigation experience preferred
• Leadership or supervisory experience is a strong advantage
• Strong communication, organization, and problem-solving skills
• A steady, confident presence in fast-moving situations
• A passion for helping people rebuild their lives

Physical & Environmental Expectations

• Ability to lift up to 50 pounds
• Comfortable working in varied environments: confined spaces, heights, moisture, chemicals, strong odors, and loud conditions
• Respirator use may be required

Schedule

• Full-time: Monday–Friday, 7:45 a.m.–5:00 p.m.
• Overtime, evenings, and weekends as needed — emergencies don’t wait