Account Coordinator

Account Coordinator

Hybrid (3 days in office, 2 days remote per week)

(Candidate must be based in NYC or willing to relocate)

OUR COMMUNITY

We’re CIVIC. Since 1999, we’ve led the way in cultural marketing, providing integrated solutions to top-tier brands including Ford, Audible, HBO Max, Verizon, Amazon Studios, The Stonewall Inn, NBCUniversal, Peacock, among many others. We are an Ad Age Small Agency Award winner (Gold) for 2024 & 2025. We are known for big ideas -- creating long-term brand platforms designed to impact culture, address the biggest societal issues, build loyalty, stimulate word of mouth and generate client revenue.

Our broad suite of integrated marketing services includes:

• Brand Strategy, Concept and Creative Development
• Live Event, Proprietary Brand Activations and Pro-Social Campaigns
• Content Development and Execution via Civic Studios
• PR/Media Relations and Social Media Marketing
• Executive and Internal Communications
• Growth Marketing and Partnership Development

At CIVIC, we believe business is the world’s most powerful platform for positive change. We believe our community can build bridges between companies and communities and we empower our employees to help amplify underrepresented voices. Our goal is to build a more inclusive and equitable future in tandem with our clients and partners.

THE ROLE

We are looking for a proactive, resourceful, and collaborative problem solver to join our CIVIC team as an Account Coordinator (or Senior Coordinator). This role is based out of our NYC office and supports one of our top brand accounts. Specifically, you’ll help lead account operations for an executive communications team, own day-to-day project management, and support the creation of a wide range of communications materials to support our client.

KEY RESPONSIBILITIES

• Manage timelines, track deliverables, and ensure internal alignment across workstreams and internal and client teams
• Drive day-to-day account management – coordinating with account leadership and clients to submit materials, respond to requests, and maintain key documents and databases
• Oversee the creation of briefing materials for the executive for their communications activities – compiling information from a wide range of partners and sources
• Assist in preparation for internal and client meetings, including creating and editing presentations, agendas, and preparing related research and materials as needed
• Participate in client calls and brainstorm sessions, take notes, and distribute recaps and next steps
• Conduct industry research and competitive audits
• Draft client and executive correspondence, research summaries, and briefing copy.
• Support the creation of strategy and concepting decks, including gathering inputs, conducting research, and coordinating slide creation
• Manage team calendars, travel coordination, expense reports, and organization across platforms
• Ensure accurate file management and knowledge sharing across the team
• Build strong relationships with clients and partners
• Partner with the business affairs team to track expenses and invoices, manage vendors, and reconcile budgets

EXPERIENCE / REQUIREMENTS

• 1–3 years of experience in communications, marketing, agency, or political environments (internships count). Title commensurate with experience.
• Resourceful problem-solver with strong communication skills, a collaborative mindset, and a “no job too big, no job too small” attitude.
• Strong research skills, attention to detail, and resourcefulness in providing solutions to complex requests
• Confident writer, with the ability to translate complex topics into clear and concise language.
• Kind and considerate team member, who highly values workplace culture and communicates thoughtfully with colleagues and clients alike.
• Strong Google Drive, Microsoft Word, Excel, and PowerPoint skills
• Interest in communications, PR, and the automotive industry.
• Basic proficiency in using AI tools to simplify and accelerate workflows, and interest in learning more.
• Flexibility to work occasional evening and weekend hours as our clients’ communications needs require.
• Ability to engage in occasional travel for client events and workshops (approximately 3-4 short domestic trips per year).

Bonus:

• Experience in executive communications or operations, and/or client management.
• Experience creating briefing materials for executives is a particular plus.

CIVIC COMMUNITY AND CULTURE BENEFITS:

• A positive, fun, supportive and diverse team environment, with opportunities for advancement and a commitment to staff development and growth
• Competitive salary and incentives
• Full benefits package including dental and vision, and retirement plan with employer match
• Best in class parental leave benefits
• Paid time off and encouragement to take time off for self-care
• Hybrid work schedule

Civic is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.