General & operations managers
Full-time
Pioneer Janitorial Service
Company Description Pioneer Janitorial Service is a broadcast media company headquartered at 13431 Sea Breeze Blvd in Fairhope, Alabama. The organization provides services that support clients in maintaining clean, safe, and professional environments, which align with their media and business operations. Team members work closely with clients and internal stakeholders to ensure service quality and operational efficiency. The company values reliability, attention to detail, and strong customer relationships, creating a setting where individuals can contribute to both day-to-day operations and long-term growth.
Role Description The General & Operations Manager is a full-time, on-site role based in Live Oak, FL, responsible for overseeing daily business operations and service delivery. This role plans, coordinates, and monitors janitorial service schedules, staff assignments, and resource allocation to meet client needs and quality standards. The manager supervises front-line and supervisory staff, conducts performance reviews, and implements training to ensure safe, compliant, and efficient work practices. They track operational metrics, manage budgets, and collaborate with leadership on process improvements and strategic initiatives. The role also involves resolving customer issues, supporting contract adherence, and maintaining clear documentation and reporting for internal and external stakeholders.
Qualifications
Role Description The General & Operations Manager is a full-time, on-site role based in Live Oak, FL, responsible for overseeing daily business operations and service delivery. This role plans, coordinates, and monitors janitorial service schedules, staff assignments, and resource allocation to meet client needs and quality standards. The manager supervises front-line and supervisory staff, conducts performance reviews, and implements training to ensure safe, compliant, and efficient work practices. They track operational metrics, manage budgets, and collaborate with leadership on process improvements and strategic initiatives. The role also involves resolving customer issues, supporting contract adherence, and maintaining clear documentation and reporting for internal and external stakeholders.
Qualifications
- Operations management skills, including scheduling, workflow coordination, and process improvement in a service-oriented environment.
- Team leadership and supervision abilities, including coaching, performance management, and conflict resolution.
- Customer service and client relationship skills to handle inquiries, address concerns, and maintain long-term partnerships.
- Basic financial and administrative skills, such as budgeting, cost control, and documentation management.
- Strong organizational, problem-solving, and decision-making abilities in fast-paced settings.
- Effective written and verbal communication skills for interacting with staff, clients, and leadership.
- Knowledge of workplace safety standards and willingness to uphold health, safety, and compliance requirements.
- Previous experience in operations, facilities, janitorial, or related service industries is preferred.
- High school diploma or equivalent required; postsecondary education in business, management, or related fields is beneficial.
- Ability to work on-site in Live Oak, FL, including occasional evening or weekend coverage as operational needs require.
Vacancy posted 1 day ago
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