Patient Customer Service Representative - Full Time
$19.76 - $24.21 per hourYakima Valley Farm Workers Clinic
Join our billing team as a Patient Customer Service Representative at Toppenish Central Administration in Toppenish,WA! The Patient Billing Services Representatives are key to the success of the patient billing process. They handle all communications with the patient regarding their billing charges after the patient has been seen. This role will be responsible for investigating and resolving patient questions and concerns regarding their bills and services in a timely and accurate manner. We've transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization.
Position Highlights:
Who We're Looking For:
What You'll Do:
Qualifications:
Our Mission Statement “Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”
Our mission celebrates inclusivity. We are committed to equal-opportunity employment. Contact us at jobs @yvfwc.org to learn more about this opportunity!
Position Highlights:
- $19.76-$24.21/hour DOE with the ability to go higher for highly experienced candidates
- Additional pay for your bilingual skills, paid on hours worked
- 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine
- Profit sharing & 403(b) retirement plan available
- Generous PTO, 8 paid holidays, and much more!
Who We're Looking For:
- Proficiency in EpiCare, Prelude, Resolute, Word, and Excel
- Exceptional accuracy and meticulousness
- Strong written, listening, and verbal skills
- Ability to handle multiple tasks and remain calm under pressure
- Works well independently and within a team
What You'll Do:
- Effectively respond to patients on the phone and in person to questions and issues they have
- Listen to and interpret patient concerns correctly, while asking probing questions to get to the root of the problem
- Performs routine billing functions such as posting patient encounters, billing insurance companies, encouraging payment, receiving payments, and generating end-of-day reports
- Answer patient calls in a call center environment, work all accounts, and use appropriate websites and payment systems
- Ensure accurate and complete data and forms are collected from all patients
- Update billing and demographic information via online billing systems, as needed. Documents pertinent account information pertaining to all patient issues and outcomes
- Interact and communicate with all functions of the revenue cycle department
- Make outbound calls to set up payment arrangements and follow up on delinquent accounts
- Evaluate guarantor financial status, previous account information, eligibility tools, employment history, and all other income verification documentation, to determine sliding fee eligibility
- Review cash box receipts and reconcile cash box daily
- Identify possible compliance and quality of care issues and refer them to the supervisor for resolution
- Participate in Education, Training, and Cross-training activities as needed
Qualifications:
- High School diploma or GED
- One year of experience in a healthcare coding, billing, or front office role is required
- Previous experience in Epic is required
- Certified Revenue Cycle Representative (CRCR) certification preferred
- Bilingual (English/Spanish) is required at a level 9
Our Mission Statement “Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”
Our mission celebrates inclusivity. We are committed to equal-opportunity employment. Contact us at jobs @yvfwc.org to learn more about this opportunity!
Vacancy posted 9 hours ago
Similar jobs that could be interesting for youBased on the Patient Customer Service Representative - Full Time in Granger, WA vacancy
$19.76 - $24.21 per hour
...Join our billing team as a Patient Customer Service Representative at Toppenish Central Administration in Toppenish,WA! The Patient Billing Services... ...and concerns regarding their bills and services in a timely and accurate manner. We've transformed into a leading...Full timeYakima Valley Farm Workers Clinic
Zillah, WA9 hours ago$18.47 - $22.62 per hour
...Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy,... ...calls to appropriate staff Update patient demographic information in the Electronic... ...administrative, patient care, call center or customer service experience. Pharmacy...Full timeWork at officeYakima Valley Farm Workers Clinic
Toppenish, WA9 hours ago$26 - $27 per hour
...Customer Service Representative JOB-10046202 Anticipated Start Date July 27, 2026 Location Monroe, NC Type of Employment... ...advocate by coordinating with internal teams to ensure timely resolution of customer concerns while maintaining accurate...Full timeContract workWork at officeLocal area- ...Private Duty Registered Nurse (RN) or Licensed Practical Nurse (LPN) for part-time or full-time positions. The ideal candidate will provide one-on-one skilled nursing care, collaborate with patients and families, and maintain accurate charting. New graduates are welcome,...Full timePart timeFlexible hoursShift work
Avail Home Health
Toppenish, WA3 days ago $80.33k - $99.2k
Job Description: Paramedic Part-Time/Full-Time We’re hiring Paramedics that are passionate... ...about delivering compassionate, high-quality service and basic, as well as advanced, patient care to our customers. Responsibilities: ~ Assess each call...Full timePart timeWork experience placementRelocation- ...Job Title: Customer Service Representative Employer: Lowe’s Job Description: As a Customer Service Representative at Lowe’s, you will be... ...information. - Resolve customer issues and complaints in a timely and professional manner. - Process returns, exchanges,...
Lowe's
Zillah, WA1 day ago - ...seeking a dedicated RN Case Manager to join our Healthcare & Medical Services team. In this in-home care role, you will coordinate and... ...Responsibilities include comprehensive assessments, care planning, patient education, and collaboration with interdisciplinary teams. We...Full time
$69k
...Job Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position... ...communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications...Remote jobWork from homeFlexible hoursHMG Careers
Zillah, WAmore than 2 months ago$80.33k - $99.2k
...Paramedic Part-Time/Full-Time We'rehiring Paramedics that are passionate about deliveringcompassionate,high-quality service and basic, as well as advanced,patient careto our customers. Assess each call situation to determinethebest course of action while working with...Full timePart timeWork experience placementRelocationAMR Corp.
Zillah, WA5 days ago$16.5 per hour
...are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits... ...ResponsibilitiesYou will drive to deliver medicine to patient's houses and pick up goods and packagesDeliver products to customer locations in a timely mannerLoad and unload...Full timePart timeSeasonal workFlexible hoursDay shiftAmazon
Outlook, WA4 days ago$39.3 - $48.14 per hour
...to life every day. They help transform patients' lives by offering not just medical expertise... ...and Oregon. We offer a wide range of services such as medical, dental, pharmacy,... ...00 ~ Bonus will be pro-rated based on Full Time Equivalency (FTE) YVFWC Benefits...Full timeRelocationRelocation packageYakima Valley Farm Workers Clinic
Zillah, WA9 hours ago$80.33k - $99.2k
Job Description: Paramedic Part-Time/Full-Time We’re hiring Paramedics that are passionate... ...about delivering compassionate, high-quality service and basic, as well as advanced, patient care to our customers. Responsibilities: ~ Assess each call...Full timePart timeWork experience placementRelocation$18.47 - $22.62 per hour
...clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling... ...and communicates them to the appropriate staff Works with patients and staff to ensure completion of Release of Information (ROI)...Full timeWork at officeYakima Valley Farm Workers Clinic
Zillah, WA9 hours ago- ...offer a wide range of services such as medical, dental... ...insurance claims timely and accurately to government... ...of all patient demographics and medical... ...Certified Revenue Cycle Representative (CRCR) preferred Knowledge... ...and accuracy Strong customer relations skills preferred...Full timeContract work
Yakima Valley Farm Workers Clinic
Zillah, WA10 hours ago $59.13 per hour
...Join our team as a part-time Behavioral Health... ...based behavioral health services to clients with complex... ...As an FQHC, we are a patient-centered medical home dedicated... ...be pro-rated based on Full Time Equivalency (FTE)... ...YVFWC requirements. Represent the program at meetings...Full timePart timeYakima Valley Farm Workers Clinic
Outlook, WA10 hours ago$17.31 - $21.2 per hour
...frontline connection between patients and their oral healthcare. As... ...Oregon. We offer a wide range of services such as medical, dental,... ...guidelines, appointment type, and time needed. Notifies appropriate... ...to deliver outstanding customer service Our Mission Statement...Work at officeYakima Valley Farm Workers Clinic
Toppenish, WA4 days ago$19.76 - $24.21 per hour
...correctly and reimbursed in a timely manner. Through diligent... ...Oregon. We offer a wide range of services such as medical, dental,... ...Maintain confidentiality of all patient demographics, medical and... ...Certified Revenue Cycle Representative (CRCR) preferred Experience...Full timeYakima Valley Farm Workers Clinic
Granger, WA10 hours ago$21.23 - $31.26 per hour
...Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy,... ...00 ~ Bonus will be pro-rated based on Full Time Equivalency (FTE) Benefits... ...What You'll Do: Maintain and update patient medical records, including vital signs,...Full timeInterim roleYakima Valley Farm Workers Clinic
Granger, WA12 hours ago$19.76 - $24.21 per hour
...mission by ensuring accurate, timely processing of financial... ...Oregon. We offer a wide range of services such as medical, dental, pharmacy... ...procedures Process patient account refunds Process current... ..., administrative, office, or customer service role Experience in...Full timeWork at officeYakima Valley Farm Workers Clinic
Zillah, WA9 hours ago$112.75k
...operations of assigned programs and services. In addition, this position may serve... ...and maintain limited direct patient care. This full-time position is split between our Toppenish... ...review, direct observation, video, customer satisfaction surveys, and supervisory...Full timeRelocation packageYakima Valley Farm Workers Clinic
Zillah, WA9 hours ago- ...range for this position is competitive and will be based on experience and qualifications. As a Labor/Delivery RN, you'll support patients through childbirth and ensure the safety of both parent and baby. This position allows you to make an early and lasting impact on...Full timeWeekly payContract workSummer workShift workNight shift3 days per week
Access Healthcare LLC
Sunnyside, WA1 day ago $47 per hour
...00% of Ho urly Wage Paid for Drive Time) ~ Benefits Available for Full-time (Paid Time Off, Medical, Dental... ...home. Benefit from one-on-one patient relationships and from the satisfaction... ...and correct issues and/or improve services. Plan, implement, and evaluate care...Full timeHourly payTemporary workLocal areaFlexible hoursShift work- ...dedicated and compassionate Occupational Therapist to help patients with injuries, illnesses, or disabilities regain or... ...package starting your first day. ~ Weekly, On-Time Pay because that’s how it should be ~ Full Medical Benefits & 401k Matching Plan ~24/7...Full timeWeekly payContract workTemporary workLocal areaRelocation packageShift work
- ...Job Description Job Description Full-Time General Dentist – Zillah, WA $10,000–$25,000 Sign-On Bonus + $5,000 Relocation Assistance... .... This is an excellent opportunity to build a strong patient base, practice comprehensive dentistry, and grow professionally...Full timeLocal areaRelocation package
Dr Brent Martin DMD PLLC
Zillah, WA24 days ago $21.44 - $31.58 per hour
...supporting dental providers and helping patients feel comfortable, informed, and cared for... ...to provide accessible, quality dental services to the communities we serve. Be part... ...00 ~ Bonus will be pro-rated based on Full Time Equivalency (FTE) Benefits:...Full timeYakima Valley Farm Workers Clinic
Granger, WA4 days ago$2,000 - $2,500 per week
...Toppenish, WA Agency: Millbrook Support Services Pay: $2,000 to $2,500 per week... ...attractive assignments with our world class customer base, Millbrook focuses on value-added... ...will be responsible for caring for patients, communicating with other medical team members...Full timeDaily paidContract workLocal areaImmediate startShift workMillbrook Support Services
Toppenish, WA9 days ago- Professional Case Management is seeking an RN Pediatric Clinical Research Nurse to support Clinical Research, Analytics & Strategic Planning initiatives. In this role, you will coordinate and implement pediatric clinical research protocols, collect and analyze clinical ...Full time
$22.93 - $28.09 per hour
...Join our team as a Part-time Expanded Function Dental Auxiliary... ...Oregon, we offer a wide range of services such as medical, dental,... ...Bonus will be pro-rated based on Full Time Equivalency (FTE) Additional... ...You'll Do: Maintains patient medical records, updating...Full timePermanent employmentTemporary workPart timeYakima Valley Farm Workers Clinic
Zillah, WA4 days ago$2,271 per week
...people are our most important asset. We prioritize taking care of the healthcare professionals who spend their careers taking care of patients in our communities. Here are some benefits of working with PRN: ~ Competitive pay ~ Generous housing stipends ~ Medical,...Full timeContract workReliefLocal areaImmediate startShift workNight shiftPRN Healthcare
Sunnyside, WA1 day ago- ...collaborate with an interdisciplinary team, supervise support staff, and communicate closely with families. HumanGood offers a supportive, inclusive culture, competitive benefits, and clear opportunities for professional growth and advancement in nursing and healthcare services.Full time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Customer Service Representative - Full Time. Be the first to apply!
Related searches