Server

Job Description

Job Description

The Server is responsible for providing exceptional food and beverage service to members and guests while creating a welcoming and enjoyable dining experience. This position requires a positive attitude, strong communication skills, attention to detail, and a commitment to delivering outstanding hospitality. Servers are expected to maintain a thorough knowledge of menu offerings, club events, and service standards while ensuring timely and accurate service.

Essential Duties & Responsibilities

• Greet members and guests promptly and professionally.
• Present menus, answer questions, and make food and beverage recommendations.
• Accurately take and enter orders into the point-of-sale (POS) system.
• Serve food and beverages in accordance with club service standards.
• Monitor tables throughout service to anticipate and respond to member and guest needs.
• Ensure orders are delivered accurately and in a timely manner.
• Maintain knowledge of daily specials, menu changes, and beverage offerings.
• Assist with setting up and breaking down dining areas before and after service.
• Maintain cleanliness and organization of dining rooms, service stations, and work areas.
• Process member charges and guest payments accurately.
• Communicate effectively with kitchen and bar staff to ensure smooth service operations.
• Assist with banquet, club events, tournaments, and special functions as needed.
• Follow all food safety, sanitation, and alcohol service regulations.
• Promote a positive and professional image of the club at all times.
• Perform other duties as assigned by management.

Qualifications

• Previous restaurant, hospitality, club, or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to provide exceptional guest service in a fast-paced environment.
• Ability to work independently and as part of a team.
• Professional appearance and demeanor.
• Basic math and cash-handling skills.
• Must be able to obtain any required alcohol service certifications as required by state or local regulations.

Physical Requirements

• Ability to stand and walk for extended periods of time.
• Ability to lift and carry up to 30 pounds.
• Ability to bend, stoop, reach, and move throughout dining and service areas.
• Ability to work indoors and outdoors as business needs require.