Branch Manager

RPM AV Services, Inc. | Build a Team. Grow a Business. Make an Impact. Ready to Take Your Career to the Next Level? Are you an experienced commercial AV professional who knows how to lead people, build customer relationships, and turn opportunities into business growth? Are you ready to take ownership of a branch, make meaningful decisions, and see the direct impact of your leadership? RPM AV Services is looking for a driven, business-minded Branch Manager to help lead our next phase of growth. This is an opportunity to combine your AV industry expertise with your leadership and business development skills. You'll have the opportunity to build strong customer partnerships, develop a high-performing team, improve operational performance, and grow a business with the backing of an established, expanding company. We're looking for more than someone who can keep operations running. We want a leader who sees opportunities, takes initiative, develops people, and is motivated by results. If you thrive on building relationships, solving problems, leading teams, and making things happen, this could be the opportunity you've been looking for. Who We Are Founded in 1993, RPM AV Services is a family-run commercial audiovisual integration company with a reputation for quality, service, and technical expertise. Headquartered in Canton, Georgia, we support commercial AV projects nationwide across corporate, education, hospitality, and large public venue environments. Our services span the full project lifecycle, from pre-sales design and cable infrastructure to equipment installation, programming, commissioning, and quality assurance. With regional offices in Atlanta, Birmingham, Raleigh, Dallas, and Tampa, we continue to build our presence and expand our capabilities. At RPM, our people are our greatest asset. We believe in investing in our employees, developing future leaders, maintaining strong customer relationships, and creating opportunities for people who want to make a difference. We're growing, and we want leaders who are ready to grow with us. What You’ll Do As Branch Manager, you'll have a direct impact on the success of your branch. You'll balance business development, operational leadership, financial performance, and team development to build a strong, profitable, and customer-focused operation. Drive Growth & Build Customer Relationships Develop and execute strategies to grow branch revenue, expand market share, and increase profitability. Build relationships with existing customers while identifying and pursuing new business opportunities. Become a trusted partner to customers by understanding their needs, delivering solutions, and consistently following through. Develop a strong sales pipeline, evaluate opportunities, and help turn prospects into long-term customers. Partner with company leadership to establish growth goals and deliver measurable results. Lead Operations & Deliver Results Take ownership of branch performance, including revenue, gross profit, labor efficiency, productivity, and profitability. Oversee staffing, scheduling, and resource allocation to meet customer commitments and maximize team utilization. Work closely with project managers and other branch leaders to coordinate workloads, address challenges, and keep projects moving forward. Identify opportunities to improve processes, control costs, and increase operational efficiency. Ensure projects meet RPM's quality standards and that required documentation and procedures are completed consistently. Manage branch facilities, vehicles, tools, and equipment responsibly. Build & Develop a High-Performing Team Recruit, hire, develop, and retain talented employees who take pride in their work. Set clear expectations, provide coaching, and hold team members accountable for performance. Create an environment where employees feel supported, challenged, and motivated to succeed. Invest in employee training, technical certifications, and professional development. Address performance concerns directly and consistently while recognizing strong contributions and developing future leaders. Represent RPM with Pride Deliver an exceptional customer experience and build a reputation for reliability and quality. Collaborate across departments and branches to share resources, solve problems, and support company-wide success. Lead by example and uphold RPM's core values of Service Attitude, Drive, Mentoring Others, Integrity, and Family Culture. What We're Looking For We're interested in leaders who combine technical credibility with strong business instincts and the ability to bring out the best in people. Required qualifications: 10+ years of commercial audiovisual industry experience. Demonstrated experience leading technicians, field crews, or operational teams. Experience building customer relationships and identifying opportunities for business growth. Strong understanding of commercial AV systems, installation practices, and project execution. Ability to interpret AV drawings, bid documents, and project specifications. Experience managing schedules, staffing, and competing operational priorities. Strong communication, organization, problem-solving, and decision-making skills. A results-oriented mindset with a commitment to accountability, customer satisfaction, and continuous improvement. Proficiency with Microsoft Office and related business applications. Preferred qualifications: Previous experience managing a branch, regional operation, or AV installation business. AVIXA CTS, CTS-I, or CTS-D certification. Experience with Crestron, Extron, Q-SYS, AMX, Biamp, Chief, or similar AV technologies. OSHA 30 certification. Why RPM AV Services? We know exceptional people have choices about where they work. We want RPM to be a place where talented leaders can make an impact, develop their careers, and be part of something growing. An opportunity to lead: Take an active role in shaping your branch's direction, performance, and culture. Room to grow: Join an established company with an entrepreneurial mindset and opportunities for continued expansion. The ability to make an impact: Your leadership will directly influence customer relationships, employee development, and business results. A people-first culture: Work alongside a team that values integrity, collaboration, mentoring, and accountability. Investment in development: Benefit from a company that prioritizes training, certifications, and professional growth. Competitive compensation and benefits: We recognize the value experienced leaders bring to our organization. Are You Ready to Build Something? The right Branch Manager doesn't just manage the day-to-day. They build relationships, develop people, identify opportunities, solve problems, and create momentum. If you're ready to bring your AV expertise, leadership skills, and business mindset to a company that values initiative and results, we want to hear from you. RPM AV Services is an equal opportunity employer. Employment is contingent upon applicable pre-employment screening in accordance with company policy and applicable law. #J-18808-Ljbffr RPM A-V Services, Inc.