Hotel Front Desk Night Auditor

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Responsibilities Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed Process additional administrative, bookkeeping. and accounting procedures as required Make sure every hotel guest has a pleasant stay Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications Proficiency with computers is required; experience with reservation and accounting software is desired Overnight shift; requires flexible hours Some college is preferred but a high school diploma or equivalent is required Outstanding communication skills and excellent customer service skills are required Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required Must be able to stand on your feet for 8 hours during a typical shift Compensation: $17 hourly #J-18808-Ljbffr Holiday Inn Express & Suites Louisville Downtown