Patient Care Coordinator

Job Title Greet and assist patients and visitors with warmth and professionalism. Oversee the waiting room experience, ensuring timely care and keeping patients informed of any delays. Maintain seamless front desk operations while collaborating with medical assistants and providers. Keep provider schedules organized for maximum efficiency. Accurately collect and update patient registration, financial details, and essential health information. Support patients in overcoming barriers to care by coordinating interpreters, transportation, prescription assistance, and more. Manage intake processes, including document scanning and records maintenance. Handle financial transactions such as co-pays and insurance responsibilities with precision and care. Maintain medical records, ensuring timely filing, scanning, and organization. Professionally answer calls, schedule appointments, and assist in hospital follow-ups. Process requests for medical records release while adhering to regulatory guidelines. Perform additional administrative tasks to support the clinic's success. Skills Medical assisting, EMR, Patient care, Customer service, Electronic health record, Appointment scheduling, Medical, Phlebotomy, Health care, Medical terminology Top Skills Details Medical assisting, EMR, Patient care, Customer service, Electronic health record, Appointment scheduling Additional Skills & Qualifications Best candidate: 3 years front desk MA exp exp with EMR HS diploma Average candidate: 1 year exp front desk medical assistant/patient care coordinator 1 year customer service exp scheduling exp insurance verification checking in patients Experience Level Entry Level Job Type & Location This is a contract position based out of New Braunfels, TX. Pay and Benefits The pay range for this position is $16.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in New Braunfels, TX.