Shipping/Receiving Admin Wed, Thu, Fri 2:30pm-3:00am

Overview Major Functions: Ensuring 98% on time deliveries to customers through monitoring of workflow from start to end of shift. Schedule: Wed, Thu, Fri 2:30 PM-3:00 AM. Responsibilities Allocates the workforce based on order flow. Ensures both grocery and perishable trips are synced; alerts supervisor to make staff movements to maintain on-time deliveries. Monitors leave times and recognizes issues concerning loads, contacts selectors to provide solutions, and ensures load is completed. Collaborates with supervisor regarding problems and potential setbacks with workflow to determine a solution and execute. Prints tickets and verifies correct order; determines immediate needs versus tickets pulled for later selection based on current cases per hour and leave times. Notes specific instructions with loads or products; recognizes concerns and prioritizes. Monitors progress of direct and labeled tickets throughout the shift, and determines if order of tickets needs to be adjusted; identifies difficult tickets to pick early thus avoiding potential OT. Responsible for Fast 9 orders: releases work, prints tickets and provides to selectors to pick and deliver to specific internal locations; matches and codes handbills with signatures. Monitors Souto Foods and specialty loads, prioritizes with seasoned selector and ensures instructions are followed. Assigns selectors to tickets involving flowers, bananas, eggs and nuts due to delicacy and requirements. Identifies new selectors and 3rd party to ensure appropriate tickets are provided based on size and commodity. Responsible for moving selectors between direct and indirect time based on task performing, determines the amount of time to add to their production. Ensures tickets are closed and proper indirect codes are used to allow supervisors to track movement and accurate productivity totals. Troubleshoots issues with equipment such as scanners and T2s, accounts for missing equipment at shift end. Responsible for researching scratches, including checking pallets, inventory, selector voice activity – if needed, communicates with dispatch to remove item, and avoids potential credits at delivery. Communicates with lifts for let downs as needed, providing missing pallet numbers. Tracks selectors' progress on tickets, monitors their breaks and lunches to determine discrepancies. Provides handbills for Estes and Old Dominion drivers and instructions on pallets, doors, and product return. Provides reporting to Ops team on weekly selection totals, production reporting to supervisors daily. Maintains new hire folders containing production percentages, total cases selected, and weekly goals. Qualifications Strong ability to multi-task and prioritize work. Must be able to work a flexible schedule in all warehouse environments. Self-starter that needs minimal supervision. Strong customer service and communication skills. Excellent organizational and problem-solving skills. Beginner to intermediate level Excel and Word. NOTICE: Management reserves the right to adjust accountabilities and schedules to satisfy business needs. #J-18808-Ljbffr