Brand Ambassador

Summary: The Brand Ambassador is responsible for spreading the brand awareness of MSI products and increasing brand identity by visiting and performing storytelling sessions and product seminars to customers. They coordinate with customers to maintain appropriate quantities of promotional materials and participate in networking events to promote brand awareness in and around their designated market.

Work Hours: Monday to Friday from 08:00 AM to 05:00 PM, 1 Saturday(s) a month from 09:00 AM to 01:00 PM


Seniority Level: Associate


Employment Type: Full-time


To perform this job successfully, the individual must be able to do the following:

• Responsible for the promotion of MSI products.
• Visit builders, architects, designers, kitchen dealers, and remodelers for the purpose of promoting the products and increasing brand identity
• Performs story telling seminars at the customer's location.
• Accurately maintains customer database and generates sales reports as needed.
• Attends trade shows, conventions, and other onsite seminars.
• Consistently works with existing customers to retain and increase their business.
• Coordinates with customers to maintain appropriate quantities of promotional materials.
• Increases brand awareness through strategic placement of advertisement.
• Perform additional duties as required and or requested.
• Attend happy hours and after hour business events to promote MSI
• Constantly prospecting for new clients in designated market

Additionally the candidate must meet the following education and/or experience requirements:

• High school education required; some college work completed preferred.
• Two (2) years of retail merchandising experience preferred
• Minimum of two (2) years of related industry experience; natural stone, tile or hard flooring industries, preferred.
• Excellent communication skills, self-motivated, self-starter, sense of urgency, personable, extroverted personality, well-organized
• Provide high level of customer service
• Problem-solving skills with the habit of being proactive
• Intermediate skills in MS Outlook, Word and Excel
• Previous experience using iPad, iPhone or smart phones would be helpful
• Ability to work flexible schedules including weekends, evenings and holidays
• Willingness to travel, up to 50% of travelling required

This role has the following physical demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
• The employee must regularly lift, pull and move up to 25 pounds and occasionally up to 50 pounds. Specific vision abilities required by this job include close vision.

Benefits: MSI offers a comprehensive benefits package designed to support and reward our employees. Depending on the role, this may include:

• Referral, holiday, and annual bonuses or commission opportunities
• Eligibility for an annual merit-based increase
• Paid Time Off
• Medical, Dental, and Vision Insurance
• Company-paid Short Term and Long Term disability;
• Company-paid Life Insurance
• Tuition Reimbursement
• Traditional and Roth 401(k) plans with company matching contributions
• Charitable donation matching programs
• Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests.