Patient Services Specialist - Front Office and Call Center

DERM SURGERY ASSOCIATES PA

Job Description

Description:

Now Hiring: Patient Services Representative (Check-In/Check-Out & Call Center)
Full-Time | Monday–Friday | No Weekends

Join our growing, patient-focused dermatology practice! We are seeking a friendly, organized, and dependable Patient Services Representative to support our busy multi-provider clinic. This role includes front desk check-in/check-out responsibilities as well as call center support.

The Patient Services Representative is often the first and last impression of our practice. We are looking for someone who is professional, detail-oriented, and enjoys working with patients in a fast-paced environment.

Responsibilities

Greet patients warmly and complete check-in procedures
Collect co-pays/deductibles
Schedule follow-up appointments and coordinate referrals
Answer incoming calls promptly and professionally
Assist patients with scheduling and general inquiries
Maintain accurate patient information in the EMR/PMS system
Provide exceptional customer service at all times

What We Offer

Monday–Friday schedule (no weekends!)
Comprehensive benefits package
Paid time off and holidays
Supportive leadership and a collaborative team environment
Opportunities for growth within the organization

If you are passionate about patient care and want to be part of a professional, welcoming dermatology team, we would love to hear from you! Experience with Modernizing Medicine Software is a plus.

Requirements:

Previous medical office or call center experience preferred
Dermatology experience a plus
Strong communication and organizational skills
Comfortable working with multiple providers and a high patient volume
Proficient with computers and electronic medical records
Positive attitude and team-oriented mindset

Apply

Vacancy posted 2 days ago

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