Supervisor, II Account
Xpresstechfreight
Supervisor, II Account
WALMART NEW CANEY TX
Thursday - Saturday 6:00pm - 6:00am, and E/O Wednesday Position open to remote: No Who We Are: Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting-edge technology. It’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S. Why U.S. Xpress? Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below! Medical, Dental and Vision Vacation, Sick, & Personal time Paid Holidays Paid Parental Leave Tuition Reimbursement On-site work out facility What You’ll Do: Primary Position Purpose: This position is responsible for supervising and developing all drivers for assigned accounts; addressing customer service issues or complaints; and all shipments to meet the customer’s needs and demands. Provides best course of action solutions for problem resolution on a daily basis to improve customer satisfaction, retention, utilization, and safety. Position Functions: Proactively promote safety metrics and key performance indicators around service pickup %, deadhead %, assignments per week, and any other metric essential for the organization’s objectives. Supervises driver performance to ensure proper balance is achieved with business needs and driver needs. Utilize High Performance Coaching to proactively coach drivers on performance or behavior expectations. Ensure the highest level of service for U.S. Xpress customers by effectively managing expectations and commitments through strong relationships and proactive communication. Maximize company profitability and revenue through appropriate equipment utilization. Ensure win/win scenarios that result in #J-18808-Ljbffr XpresstechfreightVacancy posted 2 days ago
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