Customer Relationship Management Manager (New York City Metropolitan Area)

Part-time

Pinnacle Group, Inc.

Journey Builder / Lifecycle Marketing Manager

Location: New York City

Pay Rate: $67/hr

We’re looking for a Journey Builder / Lifecycle Marketing Manager to join a leading global technology company’s Central Marketing Operations team.

This role focuses on building and launching customer journeys and in-app communications across multiple digital services. You’ll work closely with marketing, product, engineering, and business teams to launch campaigns, run A/B tests, monitor performance, and improve customer engagement.

What we’re looking for:

5–7 years of lifecycle/CRM marketing experience
Experience with Salesforce Marketing Cloud, Braze, or Responsys
Experience building and managing customer journeys
Strong analytical and communication skills; SQL is a plus
Highly organized and detail-oriented
Comfortable working in a fast-paced, cross-functional environment

Education: BA/BS preferred or equivalent experience.

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Vacancy posted more than 2 months ago

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