Logistics Coordinator

Logistics CoordinatorVesta Home (operating as Showroom Group) is revolutionizing the home marketing and furniture sales industries. Our full-service offerings—which include interior design, luxury staging, elevated furniture rentals, and custom furniture production—are all driven by our proprietary technology and logistics expertise, ensuring an exceptional client experience.Established in 2017, our team of over 50 designers creates sophisticated, beautiful interiors for residential, commercial, and hospitality projects globally. We are proud partners with top realtors, developers, the design trade, and high-profile individuals on some of the most exclusive properties in the high-end market. Our work has been featured in major design magazines and popular shows such as Bravo's Million Dollar Listings and Netflix's Selling Sunset.As the leading home staging brand in the country, Vesta leverages its deep design and local market knowledge in Los Angeles, New York, San Francisco, and South Florida to help sell multimillion-dollar properties faster and above the asking price, allowing buyers to seamlessly move into beautifully furnished spaces.Position OverviewThe Logistics Coordinator plays a critical role in supporting the daily execution of delivery and logistics operations. While routing is handled by dispatch, this position serves as the central point of coordination for all other logistics-related activities, ensuring that teams in the field, warehouse, and office are aligned and supported.This role is responsible for triaging delivery issues, supporting field teams with documentation and communication, coordinating with third-party partners, and maintaining accurate logistics records. The Logistics Coordinator works closely with Operations, Customer Experience, Design, and Warehouse teams to resolve issues quickly and keep projects moving forward.By acting as a control point between dispatch, field execution, and internal stakeholders, the Logistics Coordinator helps maintain service quality, operational consistency, and compliance across all logistics functions.This position offers an hourly rate of $22–$26, commensurate with experience.Key ResponsibilitiesLogistics Coordination & Issue TriageServe as the primary in-house logistics point of contact for non-routing related mattersTriage delivery and retrieval issues in real time (missed windows, damages, access issues, crew constraints) and determine next stepsPartner with Operations, Customer Experience, and Design to resolve field issues quickly and minimize downstream impactEscalate critical issues to leadership with clear context, documentation, and recommended optionsField Team & Driver SupportProvide day-of and next-day support to delivery teams for job clarity, documentation, and issue resolutionProcess and review Bills of Lading (BOLs), delivery receipts, and required driver paperworkEnsure all logistics documentation is completed accurately and submitted on timeSupport DOT-related documentation collection and coordination as requiredDispatch CoordinationVet routing information for accuracy, feasibility, and completeness prior to executionEnsure dispatch has correct job details, load information, access notes, and special handling requirementsAct as an internal quality check between Operations, Warehouse, and DispatchCommunicate updates, corrections, or exceptions to dispatch in real time3PL & Partner CoordinationAssist with identifying and sourcing third-party logistics (3PL) partners based on operational needsSupport onboarding and setup of approved 3PL partners by collecting documentation, confirming availability, and aligning on scopeCoordinate day-to-day communication with approved 3PL partnersTrack performance issues, service gaps, or cost concerns and escalate findings to the Logistics Manager for review and approvalSupport issue resolution by gathering facts, timelines, and documentation related to 3PL performanceEnsure 3PL partners follow company documentation, safety, and communication standardsRecruiting & Staffing SupportSupport recruiting efforts for logistics and delivery roles in partnership with HR and OperationsCoordinate interviews, onboarding logistics, and start-date readiness for field staffAssist with staffing coverage planning to align labor availability with operational demandProcess & Documentation SupportMaintain logistics-related workflows, checklists, and documentation standardsIdentify process gaps or recurring breakdowns and escalate improvement opportunitiesPartner with Operations and Continuous Improvement teams to support process updatesCross-Functional CommunicationAct as a central point of communication between Logistics, Warehouse, Design, Sales, Customer Experience, and external partnersEnsure internal stakeholders have visibility into delivery risks, constraints, and execution statusSupport leadership with summaries, reporting, and operational insightsCompliance & Risk AwarenessSupport adherence to DOT and regulatory requirements through documentation and coordinationFlag potential compliance risks related to drivers, documentation, or field executionAssist with safety incident reporting and follow-up coordinationThese duties and responsibilities are intended to describe the general nature and level of work and are not an exhaustive list. The employee may be required to perform other duties as assigned.