Program Manager I

Program Manager I

Endeavors Residence

The mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.

As the need for our services grows and becomes increasingly complex, Catholic Charities is working to adapt and respond. We respond in three ways – preventing poverty, meeting basic needs in times of crisis, and creating pathways out of poverty.

WAGE RANGE: $57,000 - $64,000/annually

Schedule: Monday - Friday, with rotating on-call weekends. Start time flexibility to supervise 1st, 2nd & Overnight shifts

JOB SUMMARY: Catholic Charities seeks a self-motivated people leader who is compassionate, trauma-informed, and culturally aware to join us as a Program Manager I at our Dorothy Day Residence location.

The Program Manager I is responsible for the management of teams, at our Dorothy Day residence. Provides input on policy and procedure changes, policy implementation, planning and development of new and existing program services, and budget preparation and management. Responsible for the delivery of client services within Catholic Charities standards, and legal and licensure requirements. Participates in conferences, training, and in divisional and agency strategic planning process, as requested by the direct supervisor.

ESSENTIAL FUNCTIONS:

1. Ensures the program meets accreditation, licensing and best practice standards.
2. Ensures data tracking and compliance requirements are met. Prepares reports and statistical information as requested.
3. In conjunction with HR, recruits, hires, coaches, reviews, supervises and terminates as necessary program staff members. Builds team of professional colleagues.
4. Collaborates with the Volunteer Coordinator in the placement of volunteers and interns.
5. Responsible for reviewing and ensuring the relevance, accuracy, and timeliness of data and reporting for purposes of accountability and client outcomes.
6. Works with direct supervisor to develop and implement program vision and goals.
7. Connects with the community via outreach, and through additional methods, to ensure program information is accessible and available to the community.
8. Works with supervisor and Development staff to monitor and/or negotiate contracts/grants as required.
9. Other duties as assigned.

MINIMUM QUALIFICATIONS:

• Two (2) years of relevant experience required.
• Post-secondary education preferred.
• Previous supervisory experience preferred.
• Must have a valid driver's license, and proof of insurance coverage.
• Ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness required.

JOB CLASSIFICATION: Regular; Full-Time; Salaried; Exempt

PHYSICAL REQUIREMENTS

CPR - No

Driving - Yes

Operating specialized machinery (additional assessment may be required) - No

Walking or standing > 2 hours/shift - No

Lifting up to 25lbs without assistance - No

Lifting up to 50lbs without assistance - No

Physically restraining clients - No

Catholic Charities is an equal opportunity employer.

Job Description Updated: 9/11/2024.

Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.