Future Opening: Assistant Store Manager

Vitality Bowls Assistant Manager

We are a health-minded, nutritionally conscious, energetic company, focused on the customer experience. Be a part of a fun, dynamic, growing team committed to bringing healthy food to the community! Originating in San Ramon, Vitality Bowls specializes in Aai bowls, fresh juice, smoothies, grain bowls, wraps, and salads.

As an Assistant Manager of Vitality Bowls, you will be responsible for the overall shift-level operations including assisting in growing sales, managing financials, operational excellence and exhibiting amazing customer service skills. In the absence of the Store Manager, the Assistant Manager is effectively the store leader.

Assistant Store Manager Responsibilities include:

• Manage food orders, speed of service, and ensure quality food production.
• Establish strong, transparent lines of communication with upper management, customers, shift leaders and team members.
• Actively coach, train and quiz the team about their knowledge of the company, our products, and allergen safety.
• Recognize outstanding work performance within your team while providing necessary constructive feedback.
• Participate in interviewing and hiring of team members.
• Adhere to all labor laws.
• Follow and enforce all company food safety, allergen safety, cash handling, cleanliness and operational policies and procedures lead by example.
• Promote a positive, uplifting, and motivating culture that thrives on teamwork.
• Other duties as assigned by upper management based on business needs.
• Follow and uphold COVID-19 sanitation procedures and standards

Customer Service and Menu/Brand Knowledge:

• Consistently exhibit and hold team accountable to customer service standards.
• Show exemplary knowledge of Vitality Bowls brand and products.
• Consistently educate and engage customers and employees on all Vitality Bowls products and services.
• Observe the needs of customers and team members and communicate those observations to upper management.

Inventory, Labor, and Costs:

• Manage inventory levels daily, assist in performing operational procedures such as inventory counts, placing orders, and accepting deliveries.
• Assist in creating schedules based on the needs of the business (meet labor goals).
• Meet all business and productivity metrics daily during shifts, including sales and budgets.
• Identify performance opportunities and collaborate with upper management to create strategies to improve overall store and team member productivity.
• Have a growth mindset and look to create, plan, and realize goals pertaining to self and store performance.
• Manage all banking needs including deposits, petty cash, and cash out reports.

Assistant Store Manager Requirements:

• Must have reliable transportation.
• Minimum of 1 year supervisor experience.
• Available to work a minimum of 35 hours per week and all day-parts including mornings, nights, and weekends.
• Proficiency with technology such as POS software and emails.
• Ability to stand for long periods of time, bend and regularly lift 40 pounds.
• Maintain a clean and work appropriate personal appearance.
• Restaurant or food experience preferred.
• A positive and uplifting attitude!
• Has a food safety certification or is willing to become food safety certified.

Assistant Store Manager Benefits:

• Bonus Program
• 50% off meals while working
• 15% family discount
• Career Advancement Opportunities

Job Type: Full-time/ Part-time available

Compensation: $16.00 - $18.00 per hour

Vitality Bowls specializes in making delicious aa bowls, a thick blend of the aa berry topped with organic granola and a selection of superfood ingredients. Additional antioxidant-rich menu items include smoothies, juices, salads and more. No ingredient fillers such as ice, frozen yogurt, or artificial preservatives are used, giving the purest taste possible to each item.

Vitality Bowls' Standards and Expectations:

Be Friendly and Fast:

• Make a great first impression: smile and greet each guest.
• Show a sense of urgency and strive to minimize wait times.
• Get to know your guests and make them regulars.
• Make a memorable connection and send each guest off with a smile.

Know Your Stuff:

• Become knowledgeable about Vitality Bowls menu, preparation methods (gluten free modifications)
• Being "fitness and nutritionally minded" will help you understand your customer
• Develop a good understanding of each ingredient's nutritional values
• Deliver a perfect meal item every time.

The "One Team" Theme:

• Work together as ONE team to deliver a great meal and provide outstanding service.
• Be courteous to your fellow team members and make Vitality Bowls a fun and uplifting place to work.
• Seek opportunities to exceed expectations.
• Embrace the ACT principal be Accountable, practice good Communication, and be Trustworthy.

Show Pride in Your Work:

• Look sharp and be on time for all scheduled shifts, and have reliable transportation to our location.
• Keep the store clean, organized, and looking great with consistency.
• Operate cash register and handle all cash transactions with careful consideration.
• Do your best and strive for excellence in everything you do.