Senior Clinical Specialist

Valeris Job OpportunityValeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana.Key ResponsibilitiesThe responsibilities include, but are not limited to the following:Become subject matter expert in device and PQC training programs for program staffProvide advanced reimbursement support related to PA denials to improve patient care and outcomesAnalyze data and provide recommendations for quality improvement initiativesServe as a resource for nurse advocates regarding device troubleshootingProvide guidance and leadership on best practices when working with field nurse vendorCollaborate with program management to implement and improve adherence through program initiativesKeep up to date with product related research and emerging trends in disease statePerform other duties as assignedUtilize Valeris' values as the driving force behind the team's successOn time adherence to training deadlines for all corporate policies and proceduresEnsure all SOPs are followed with consistencyPerform additional tasks or projects as assignedQualificationsSuccessful candidates possess the following personal attributes:Detail orientedProfessional telephone etiquetteSelf-awareness of your own emotions and the potential impact on othersBasic computer knowledgeAbility to multitask effectivelyAbility to recognize emotions and their effectsSureness about self-worth and capabilitiesManage disruptive impulsesMaintain standards of honesty and integrityTakes responsibility for performanceAdapts and handles change with flexibilityIs innovative and open to new ideasAchievement driven; constant striving to improve or to meet a standard of excellenceAligns with the goals of the group or organizationReady to take initiative and act on opportunitiesBe optimistic and pursue goals persistently despite obstacles and setbacksBe service oriented and anticipate, recognize and meet needs of others, including patients and care partnersClear and concise communicationPositive attitude!Bachelor of Science in Nursing (BSN) degree preferredMinimum of 5 years of clinical experience in a healthcare settingExperience in training and leadership preferredKnowledge of reimbursement protocols, policies, and procedures including Utilization Management Guidelines and review of PA/Appeal Denials preferredExcellent communication and interpersonal skillsStrong analytical and problem-solving skillsAbility to work independently and as part of a teamAbility to prioritize tasks and manage multiple projects simultaneouslyProficient in Microsoft OfficeThis is an office-based position, the ability to sit for extended periods of time is necessaryAll employees working onsite in a PharmaCord facility are strongly encouraged to be vaccinated against COVID-19Physical Demands & Work EnvironmentWhile performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy. Although very minimal, flexibility to travel as needed is preferred. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.Why Work for Valeris?We're committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costsAdditional health support, including telehealth and Employee Assistance Program (EAP) servicesCompany match on Health Savings Account contributionsFree Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vestingPaid Time Off (PTO) and Sick Leave to support work-life balanceTeam members receive nine paid holidays plus two floating holidaysOpportunities for advancement in a company that supports personal and professional growthA challenging, stimulating work environment that encourages new ideasWork for a company that values diversity and makes deliberate efforts to create an inclusive workplaceA mission-driven, inclusive culture where your work makes a meaningful impactAny offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice. Our Commitment to Equal Opportunity At Valeris, we don't just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.Important NoticeDue to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @avleris.com and/or @echo.newtonsoftware.com email address regarding next steps in our interview process.Please Note:PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @valeris.com or @echo.newtonsoftware.com email address, or through our scheduling platform, Calendly.We will never request your bank account information at any stage of the hiring process.We will never send a check (electronic or physical) to purchase home office equipment.If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at View email address on click.appcast.io