ServiceNow Software Engineer III (Cincinnati)
Part-time
V-Soft Consulting Group, Inc.
Primary Location : Cincinnati, OH V-Soft Consulting is currently hiring for a ServiceNow Software Engineer III for our premier client in Cincinnati, OH. Skills Knowledge, Skills and Abilities » CRM-ServiceNow Integrations
- Design and support integrations between CRM platforms and ServiceNow.
- Integrate customer, company, relationship, account, and contact information.
- Develop integrations using:
- REST APIs
- SOAP APIs
- Integration Hub
- MID Server
- Development and enhancement:
- Customer portals
- Service Portal
- Employee Center
- Workflow Automation
- Flow Designer
- IntegrationHub
- Business Rules
- Script Includes
- UI Actions
- Client Scripts
- Case intake
- Assignment
- Escalation
- Notifications
- Approval processes
- Case volumes
- SLA compliance
- Resolution times
- Queue management
- Customer experience metrics
Vacancy posted more than 2 months ago
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