Security Incident Response Orchestration Lead

Security Incident Response Orchestration Lead

Denver, Colorado;Washington, District of Columbia; Addison, Texas; Chicago, Illinois

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Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position.

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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

The Security Incident Response Orchestration Lead is responsible for defining, scoping, and guiding the technical execution of enterprise‑scale security automation. This role partners closely with security operations teams, product management, and engineering leadership to translate incident response workflows into scalable, governed orchestration using Splunk SOAR, Tines, and emerging AI‑enabled capabilities.

The lead ensures a healthy, value‑driven backlog while enabling the responsible adoption of agentic AI through strong governance, guardrails, and observable control mechanisms.

Core Responsibilities

• Serve as senior technical authority for security orchestration across Splunk SOAR and Tines

• Define architectural standards, reusable automation patterns, and orchestration best practices

• Scope and evaluate incoming automation requests in partnership with the Product Manager to support prioritization decisions

• Coordinate with the Product Owner to ensure clearly defined requirements and acceptance criteria are maintained in the backlog

• Collect and define value metrics at intake including MTTR reduction, analyst time savings, and incident quality improvements

• Partner with over 15 security operations teams to identify and design high‑impact automation opportunities

• Coordinate with SOAR feature leads to ensure shared understanding of scope, intent, and accurate execution

• Collaborate with senior and principal‑level engineers to design strategic, cross‑platform orchestration solutions

• Design, implement, and guide integrations across common SOAR ecosystems, including but not limited to:

• Microsoft Graph / Entra ID / M365 Defender

• CrowdStrike Falcon

• Tanium

• BloodHound

• Anvilogic

• ThreatQ

• ServiceNow (Incidents, SecOps, CMDB, IR workflows)

• Serve as escalation point for complex orchestration design, execution, and automation failures

Required Qualifications

• 8+ years’ experience in Security Operations, Incident Response, Detection Engineering, or Security Automation

• 4+ years hands‑on experience with Splunk SOAR (Phantom) and Tines in enterprise environments

• Deep understanding of incident response workflows and SOC operating models

• Strong experience integrating SOAR platforms with common security and enterprise systems (e.g., MS Graph, CrowdStrike, Tanium, ServiceNow)

• Experience designing automation with emphasis on control, reliability, auditability, and operational safety

• Proven ability to translate ambiguous operational needs into clear, actionable technical designs

• Experience working across a broad set of cybersecurity vendor products and APIs

Desired Qualifications

• Experience supporting enterprise‑scale SOAR programs

• Background in security architecture or SOC leadership

• Proficiency with Python, REST APIs, and modern authentication models

• Hands‑on or architectural experience with AI‑enabled security operations, including copilots or agent‑based workflows

• Understanding of RAG‑based architectures, vector databases, and elastic data platforms

Skills:

• Influence

• Result Orientation

• Solution Design

• Stakeholder Management

• Technical Strategy Development

• Access and Identity Management

• Critical Thinking

• Cyber Security

• Information Systems Management

• Risk Management

• Collaboration

• DevOps Practices

• Financial Management

• Solution Delivery Process

• Test Engineering

This job will be open and accepting applications for a minimum of seven days from the date it was posted.

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

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Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.