Office Manager for VP of Student Achievement and Academics

Salary: $22.00 - $26.00 Hourly
Location : Central Campus, Jackson, MI
Job Type: Staff, full-time
Department: Office of the Chief Academic Officer
Opening Date: 06/01/2026
Closing Date: 6/29/2026 11:59 PM Eastern


Description

SUMMARY
The Office Manager for the Vice President of Student Achievement and Academics (VP) plays a pivotal role in supporting the administrative and operational functions of the academic affairs operation at Jackson College. This position requires a combination of organizational skills, attention to detail, and the ability to work under pressure while maintaining a high level of professionalism. Additionally, this position has ongoing responsibility for assignments that require the use of technical skills, independent judgment, and organizational and coordination skills to manage the VP's work and provide limited support to the deans. This work may be of a confidential and sensitive nature. Assigned duties may include management and technical tasks, managing and supervising student worker staff, and working with faculty and faculty committees. These require a thorough knowledge of College policies, procedures, and programs. Finally, coordinate the VP meeting and area needs with the President's Chief of Staff. The position is also responsible for Carl D. Perkins grant administration, including coordination with the Michigan Department of Labor, preparation of required reports, tracking of purchasing activity, and ensuring compliance with applicable federal and state regulations.

Essential Functions
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Provides administrative support services to the VP and to the departments that report to the VP.

1. Manages the flow of information through the VP's office, both paper-based and in the electronic environment, and responds independently when possible.

1. Acts as the primary point of contact for the office, handling inquiries and communications from faculty, staff, students, and external parties.

1. In the absence of the VP and/or Academic Deans, uses creative problem-solving and directs concerns to appropriate personnel.

1. Maintains the Academic Deans' website in coordination with the VP, Academic Deans, institutional integrity committees, and Marketing.

1. Arranges registration, travel accommodations, travel forms, and meeting arrangements for the VP, Academic Deans, Academic Integrity Committees, and other department administrators.

1. Oversees agenda and materials for Academic Integrity Committee Meetings, Academic Leadership Team, Academic Council, recording of minutes, and posting online.

1. Oversees Outstanding Faculty Awards, Student Excellence Awards, Outstanding Student Awards, Academic Dishonesty processes, and Deans' List.
2. Organizes and coordinates meetings and events related to Academic Affairs, including preparing agendas, minutes, and relevant materials.

1. Develops, plans for, and facilitates the implementation of special projects, solutions, and procedures.

1. Documents processes, maintains data files, and supports the academic environment in information and reporting needs.

1. Processes Professional Activity Requests for faculty and staff. Ensures compliance with Travel Policy and Travel Voucher reimbursement requests.

1. Processes Purchase Order Requisitions and Vouchers that require VP approvals to ensure purchasing policy is followed, and budgets are maintained. Administers Carl D. Perkins grant funding, including working with the Michigan Department of Labor, preparing and submitting required reports, tracking purchasing activity, maintaining documentation, and ensuring compliance with applicable federal and state regulations.

1. Processes and ensures all stipend requests requiring VP and Academic Dean approval are accurate and have been completed as described.

1. Leads or contributes to special projects as assigned by the VP, which may include research, data analysis, report preparation, and presentations.

1. Works with the Institutional Research and the VP office to maintain college policies.

1. Responsible for understanding, supporting, and actively demonstrating the College's beliefs, values, mission, and vision, and being in agreement to be evaluated by the same.

1. In conjunction with the VP, manages the federal Perkins V Grant, overseeing compliance, reporting, and purchases used by the grant.

1. Serves in supporting departments with accreditation compliance.

1. Collaborate with Faculty and Deans to ensure articulation agreements are developed and maintained in a timely manner.

1. Coordinate Partnership signing events with external partners and marketing.

SUPERVISORY RESPONSIBILITIES

Assigns and directs the work of student employees.


CONTACTS AND PURPOSE OF CONTACTS
Internal: Academic, administrative leadership and staff, members of the Instructional division, including Department Chairs and Faculty Members, Student Services, Information Technology, and most other administrative offices on campus, occasionally in stressful circumstances.
External: Disseminates information to students, other academic institutions, and community members. Public contact encompasses providing or receiving information on request.

Minimum Qualifications
QUALIFICATIONS

To perform this job successfully, an individual must satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience

Associate's degree (A.A.) or equivalent from a two-year college or technical school; or three years related experience and/or training; or equivalent combination of education and experience.

Other Skills and Abilities

• Ability to manage a complex project from initiation through completion, to work independently, and with a thorough knowledge of the Instructional Division of the institution and its personnel.
• Capable of maintaining workload and professional appearance in a stressful environment.
• Knowledge of administrative software and organization of research material is required.
• Ability to present a positive image for the College in relations with others and in one's personal habits.
• Cooperative personality to function effectively with others and resolve conflicts.
• Extreme care in preserving the confidentiality of records and activities related to the position.
• Ability to handle multiple tasks, coordinate projects and people, and to take initiative.
• Excellent customer relations skills.

Computer Skills

Must have thorough knowledge of Microsoft Office TM, including Word, Access, Excel, web-based systems, Publisher, Outlook, PowerPoint, as well as web page development software, Adobe, and data-based database systems (preferably Colleague and Web) are essential. Experience with purchasing, budget-tracking, and grant-reporting systems is also preferred.
Language Skills

Excellent written and oral communication and note-taking skills, as defined by the supervisor. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence, and document processes and procedures.
Mathematical Skills

Ability to calculate figures and amounts such as fractions, percentages, ratios, and proportions in practical situations. Knowledge of statistics is helpful.
Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
Physical demands of the job are typical of those in a normal office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
"This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required and shall not be construed as declaring the specific duties and responsibilities. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty."

Supplemental Information
Jackson College only accepts on-line applications though this system. For assistance with this, please call View phone number on click.appcast.io.

Please use your legal first and last names on your application. If you are hired, you will have the opportunity to identify and utilize your preferred name.

The Jackson College Nepotism policy prohibits hiring of a relative or someone with a familial relationship to work in the same instructional department, office or administrative unit of the College including spouse, child, stepchild, parent, stepparent or sibling of the employee or spouse, aunt, uncle, niece/nephew, grandparent, grandchild, and members of the same household including domestic partner.

It is important that your application show all the relevant education and experience you possess (even if you are repeating it from your resume or cover letter). For instance, do not say, "See Resume or C/V." Your resume, cover letter, and if a degree is required an unofficial transcript must be attached to your application. Applications will be rejected if incomplete.

When you apply for the position, you will get to the document upload area where you will be given an opportunity to attach your documents such as your vita, transcripts, etc.. Instructions will also be found there.

The College reserves the right to request proof of degree or certification at a later date if these documents are required as part of the qualifications for the position.


Final candidates will be subject to a criminal background as part of the employment process.

If selected you will be required to complete the US Citizenship and Immigration Services, Employment Eligibility Verification form I-9 and provide documentation verifying identity and eligibility to work in the United States. Jackson College is NOT able to support Visa applications for employment at the college. Applicants must already be eligible to work in the United States to be considered.

Applicants with disabilities may request accommodation to complete the application and interview process. Please notify Human Resources at least three (3) working days prior to the date of need.

A copy of Jackson College's is available on the JC Campus Safety & Security website. The security report contains crime statistics for the previous three years for all of our campus locations and the annual fire safety report, which contains statistics for any reported fires in campus housing units and fire safety systems in these buildings. Additionally, the report contains policies, available resources and information concerning personal safety, fire safety and reporting procedures for both crimes and fires.

Applicants have rights under Federal employment . Jackson College is an Equal Opportunity Employer that actively supports workforce diversity.
Jackson College provides a generous benefit package to full-time staff that includes: medical, dental, vision, employee life/AD&D, optional life for employee and family, long and short-term disability,and travel insurances; personal illness, personal, bereavement and vacation leaves; tuition reimbursement and waivers; 16 paid holidays; and retirement plans. Details are available on the
01


This position is located in Jackson, MI at our central campus. Do you live within a commutable distance, or are you willing to relocate prior to starting work?

• Yes
• No

02


Which of the following best describes your highest completed degree?

• Doctoral Degree
• Master's Degree
• Bachelor's Degree
• Associates Degree
• High School Diploma/ GED/ Certifications

03


This is an in-person position requiring regular on-campus attendance during assigned work hours. Limited remote flexibility may be available at the department's discretion on Fridays only and is not guaranteed. Are you able to meet the on-campus requirement?
04


How many years of professional experience providing administrative or office support in a fast-paced environment?

• 0-2 Years
• 3-5 Years
• 6-8 Years
• 9+ Years

05


Which environment best describes your most recent administrative experience?

• Higher Education
• Corporate/ Business
• Healthcare
• Government/ Public Sector
• Non- Profit
• K-12 Education
• Other
• No Experience

Required Question