Warehouse Associate

Job Description

Job Description

Reports to: Warehouse Manager

Location: Haltom City, TX Support Center Warehouse

Company Overview:

Now Optics is a leader in the eye care industry. Its retail brand Stanton Optical, is amongst the fastest-growing, full-service retail optical centers throughout the country. The company consistently ranks among the largest optical retailers in the country by Vision Monday. Now Optics continues to expand its retail footprint with 300+ corporate and franchise locations while delivering affordable eye care services and providing a fast and friendly customer experience. We believe in building a positive and cohesive culture where everyone is contributing towards a common goal and set of values.

Vision: Modernizing the eye care experience for all people.

Mission: Making eye care easy.

Values: iCARE

• Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments.

• Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas.

• Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results.

• Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy.

• Empowerment: We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve.

Job Description and Profile:

Under direct supervision of the Warehouse Manager, the purpose of the position is to support in the customer order journey by producing customized eyeglass wear, shipping, receiving, tracing, and staging of all customer frame and lens orders. Monitor and maintain accurate inventory receiving, fulfillment, and ordering of frames, frame shipment quality control and sku count accuracy. Performs related work as directed. The Warehouse associate will be required to cross train as needed in order to meet company objectives.

Duties & Responsibilities

• Maintains steady workflow to coincide with delivery time commitments to stores

• Notifies the leader on duty of equipment malfunctions, incomplete orders, incorrect lenses, etc.

• Obtains job orders from sales team and clarifies all requests to ensure accuracy.

• Prints inventory sku tags and tags new frames

• Performs inventory cycle counts 2x per year or as needed

• Supports inventory order fulfillment, receiving, and ordering through proprietary computer system

• Maintains accurate system bin location of frame sku

• Flexibility to move throughout the function as work demand requires

• Understand and track inventory KPIs

• Replenish 250 frames daily

• Performs related duties as directed

Education & Experience

• High school diploma or equivalent required

• Experience in a lab or warehouse environment preferred

• Proficiency in inventory systems preferred

• To perform this job successfully, an individual should have knowledge of MS Word, Google Docs, etc.

• Ability to lift heavy objects

Skills & Requirements

• Ability to work in a fast paced environment

• Results driven individual

• Must be a team player with a positive attitude

• Ability to multitask, prioritize and be flexible with changing business needs in a team environment