Automotive Service Advisor

Automotive Service AdvisorVeero Auto Group is looking for an Automotive Service Advisor to join our growing service department at Veero Ford & Chrysler Dodge Jeep Ram of Morris.We are a fast-growing rural dealership focused on building a modern, process-driven service operation with strong leadership, accountability, and customer experience at the center of everything we do.This is an excellent opportunity for someone who enjoys working with customers, staying organized in a fast-paced environment, and being part of a dealership that is actively investing in growth, training, technology, and fixed operations.Whether you are an experienced advisor looking for a better culture and quality of life, or someone ready to grow your automotive career, we want to talk with you.Relocation assistance may be available for qualified candidates.Why Morris, Minnesota?Morris offers a strong sense of community, low cost of living, excellent schools, and easy access to lakes and outdoor recreation throughout Stevens and Pope County. You can enjoy a high quality of life without giving up career opportunity.Our dealership combines small-town values with big-city opportunity and manufacturer support from Ford and Chrysler Dodge Jeep Ram.Position OverviewAs a Service Advisor, you will serve as the primary connection between customers and the service department. You’ll help guide customers through the repair process, communicate recommendations clearly, and ensure repairs are completed accurately and efficiently.The ideal candidate is organized, customer-focused, professional under pressure, and motivated to help grow the service business.ResponsibilitiesGreet customers promptly and professionallyListen to customer concerns and accurately document repair requestsBuild and manage repair ordersProvide clear estimates, timelines, and repair recommendationsCommunicate with technicians throughout the repair processKeep customers updated regularly on repair statusReview completed work for accuracy and qualityAssist with warranty documentation and approvalsFollow up with customers after service visitsHelp maintain a positive, team-oriented service environmentQualificationsPrevious automotive service advisor experience preferredStrong customer service and communication skillsAbility to multitask in a fast-paced environmentOrganized and detail-orientedBasic understanding of automotive repair and maintenanceComfortable using computers and dealership software systemsValid driver’s license with acceptable driving recordFord, CDJR, Xtime or Dealertrack experience is a plus but not required.What We OfferCompetitive pay with performance opportunityHealth, dental, and vision insurance401(k) with company matchPaid time off and holidaysPaid OEM and dealership trainingEmployee vehicle purchase programCareer advancement opportunities within a growing dealership groupSupportive leadership team invested in fixed operations growthModern facility and updated technologyEqual Opportunity EmployerVeero Ford & Chrysler Dodge Jeep Ram is an Equal Opportunity Employer committed to creating a respectful and inclusive workplace for all employees.