GLO - Systems Analyst (Systems Analyst VI)

Job Description

The Texas General Land Office is seeking a Systems Analyst (System Analyst VI) within the Information Technology Services Department of the agency.

Performs highly advanced (senior-level) computer systems analysis work with agency-wide scope and impact. This position serves as a principal technical authority on system behavior, configuration, integration, and effective use across the organization.

Work involves leading the most complex, novel, or mission-critical systems analysis initiatives; performing hands-on analysis and requirements refinement for high-risk or precedent-setting efforts; defining agency-wide standards for systems analysis, requirements detail, testing, validation, and documentation; and advising leadership on system capabilities, limitations, risks, and long-term improvement opportunities. While this role establishes standards and provides strategic guidance, it retains direct involvement in the most complex analysis and validation work.

Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. Influences agency-wide systems practices through technical authority, consultation, and standards stewardship rather than people management.

About the Information Technology Services Department

The Information Technology Services (ITS) team advances the mission of the Texas General Land Office through technology. We deliver secure, reliable, and innovative solutions that enable the agency to serve Texans efficiently and transparently. ITS operates with a growth mindset, committed to sustainability, operational excellence, customer service, and safeguarding the agency's information resources. By leveraging modern cloud, automation, and data technologies, ITS drives efficiency, innovation, and resilience across the enterprise.

About the Role

The System Analyst VI plays a vital role in ensuring the reliability, integrity, and strategic evolution of the agency's enterprise systems. Serving as a senior technical authority, this position leads the most complex and high-impact systems analysis efforts across Dynamics 365, Power Platform, Azure-integrated, and hybrid environments.

This role contributes to the long-term sustainability and governance of enterprise systems by defining analysis standards, refining requirements for mission-critical initiatives, guiding configuration practices, and leading validation efforts for complex releases. The System Analyst VI partners closely with product owners, engineering teams, and business stakeholders to translate operational needs into clear, testable requirements while safeguarding system integrity, integration consistency, and regulatory alignment.

Operating as a hands-on senior contributor, the System Analyst VI serves as a subject-matter expert in system behavior, configuration governance, and cross-platform integration strategy. The individual in this role demonstrates sound judgment, analytical depth, and a commitment to delivering reliable, well-governed systems that support agency operations and protect mission-critical services.

Our Mission:

The Texas General Land Office primarily serves the schoolchildren, veterans, and the environment of Texas. The agency does so by preserving our history, maximizing state revenue through innovative administration, and through the prudent stewardship of state lands and natural resources.

What Your Contributions to the GLO Will be:

• Enterprise System Analysis & Complex Execution - Performs and leads hands-on analysis of the most complex, novel, or mission-critical system challenges with agency-wide impact.
• Agency-Wide Requirements & Analysis Standards Leadership - Defines and enforces standards for requirements detail, acceptance criteria, and analysis practices; leads hands-on refinement of requirements for high-risk, highly complex, or precedent-setting initiatives.
• Configuration Governance & System Optimization Strategy - Establishes governance and best practices for system configuration and optimization; performs hands-on configuration for complex or high-impact scenarios.
• Testing, Validation & Quality Assurance Authority - Defines agency-wide testing and validation standards; leads hands-on validation for critical releases and supports resolution of systemic quality issues.
• System Documentation, Training & Knowledge Stewardship - Oversees documentation and training practices; ensures consistent system understanding across the organization and supports enterprise user enablement.
• Advanced Technical Consultation & Systems Advisory - Serves as a senior technical authority advising leadership, product owners, and engineering teams on system behavior, risks, constraints, and long-term improvement opportunities.

Qualifications:

Minimum Qualifications:

• Bachelor's degree from an accredited four-year college or university with major coursework in computer science, information systems, computer engineering, or a related field. Equivalent professional experience may substitute for the degree requirement at a rate of one year of relevant experience for each year of education.

Location Requirements:

• This position is based in Austin, TX. Candidates must be currently located in the Austin area or willing to relocate at their own expense. Relocation assistance is not provided.

Preferred Qualifications:

• Extensive experience performing senior-level systems analysis for complex, enterprise-scale applications.
• Demonstrated hands-on experience working within cloud-enabled environments, including experience supporting systems deployed in Microsoft Azure. Experience working across hybrid or multi-platform environments is preferred.
• Experience defining and refining detailed functional requirements, acceptance criteria, and validation approaches for high-risk or mission-critical initiatives.
• Experience establishing and promoting standards for requirements documentation, configuration practices, and system testing methodologies.
• Experience configuring and optimizing enterprise systems in complex or high-impact operational scenarios.
• Experience leading validation efforts for critical releases in coordination with technical and business stakeholders.
• Experience integrating enterprise applications with internal systems or commercial off-the-shelf (COTS) and Software-as-a-Service (SaaS) platforms.
• Experience advising leadership and cross-functional teams on system capabilities, constraints, risks, and long-term improvement opportunities.

Knowledge, Skills and Abilities:

• Knowledge of:
  • Advanced systems analysis methodologies and requirements elicitation techniques.
  • Governance and lifecycle management practices for SaaS and Azure-integrated systems.
  • Enterprise integration models involving D365, Power Platform, serverless components, and hybrid systems.
  • Testing, validation, and quality assurance approaches for enterprise applications.
  • Cloud-enabled system deployment models, including Microsoft Azure-based environments.
  • Integration patterns across enterprise applications and SaaS platforms.
• Skill in:
  • Performing hands-on analysis of complex, novel, or mission-critical system challenges.
  • Translating ambiguous business needs into clear, testable functional and non-functional requirements.
  • Designing validation strategies and supporting testing efforts for high-impact releases.
  • Configuring enterprise systems to improve performance, usability, and reliability.
  • Identifying system risks, limitations, and improvement opportunities.
  • Communicating complex system behaviors and constraints clearly to technical and non-technical stakeholders.
• Ability to:
  • Serve as a senior subject matter expert on system behavior and effective system use.
  • Exercise extensive independent judgment in complex analysis and configuration initiatives.
  • Lead high-impact systems efforts while remaining directly engaged in execution.
  • Influence systems practices through expertise and collaboration rather than formal authority.
  • Balance modernization efforts with operational continuity and user needs.
  • Provide strategic insight while maintaining strong hands-on involvement.

Physical Requirements:

This position requires the employee to primarily perform sedentary office work; however, mobility (moving around the worksite) is routinely required to carry out some duties. This position requires extensive computer, telephone and client/ customer contact and communication. It requires the ability to move and position oneself as needed for filing and similar routine office duties. The job also requires normal cognitive abilities requiring the ability to learn, recall, and apply certain practices and policies. It requires the stamina to maintain attention to detail despite interruptions. Ability to read printed materials and computer screens. The individual must be able to move and transport records, documents, boxes, and all related information and materials, weighing up to 20 pounds when required.

Compensation and Benefits:

• Free Parking
• Defined Retirement Benefit Plan Optional 401(k) and 457 accounts
• Medical Insurance - State pays 100% of the health plan premium for eligible full-time employees and 50% of the premium for their eligible dependents. The State pays 50% of the eligible part-time employees' premium and 25% for eligible dependents.
• Optional Benefits such as dental, vision, and life insurance.
• Minimum of 96+ Hours of Annual Leave a year Annual leave increases with length of service.
• Professional Development Opportunities: The GLO offers numerous courses to help our employees grow using resources through LinkedIn Learning and our EAP provider.

Veterans :

Use your military skills to qualify for this position or other jobs! Go to to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser:

Military Crosswalk for Occupational Category - Information Technology

How to Apply:

• To be considered, please complete a State of Texas Application for Employment and apply online at or in the CAPPS Career Section.
• You may apply for the job directly through the CAPPS Career Section. It is not necessary to apply both through Work in Texas and the CAPPS Career Section.
• Applications must be fully completed with a detailed job history, including job title, employment dates, employer name, supervisor's name and phone number, and a summary of responsibilities. Incomplete applications may lead to disqualification. Please be aware that resumes will not be accepted in place of a completed application.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
• A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.
• Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.