Barista-Omaha

Job Description

Job Description

Summary/Objective 

Big Grove Brewery is opening our first ever coffee shop attached to our Omaha taproom! As a Barista, you will create a Big Grove experience through preparing and serving coffee for our guests.   Building connections with our Omaha community and sharing a passion for relentless hospitality to our customers is essential.

Core Values

Big Grove only hires and retains people who exhibit our core values. Our Core Values are:

1. Set the Tone

2. Thirst for Improvement

3. We Care

4. Practice Candor

5. Passion Driven

Attached to this job requisition is a culture deck explaining these core values. The goal of our culture deck is to show you who we are as a company, and then you can decide if you personally align with us and are excited to begin a career here. 

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Provide exceptional service to guests and assist teammates to do the same. Create raving fans of Big Grove through the experience that you provide them.

   1. Thoroughly understand the menu, including ingredients, methods, styles and special dietary considerations.

   2. Provide recommendations and answer questions to meet the needs of our guests.

   3. Prepare food and/or beverages to standard recipes or customized for each guest. This could include recipe changes like temperature, quantity in ingredients and/or substituted ingredients.

   4. Excel in selling products to guests

2. Enter orders accurately and timely, delivering orders in a timely manner ensuring proper presentation and temperature. 

3. On a daily basis- complete pre and post shift tasks

4. Maintain a safe and sanitary environment

5. Use coffee machines, grinders, blenders, and other equipment safely and efficiently.

6. Replenish supplies like coffee beans, milk, syrups, and paper goods as needed. Assist with stock inventory and ordering.

7. Operate point of sale terminals, present accurate bills to guests and process payments

   1. Maintain an organized system for handling cash, checks and receipts. Follow  proper tip procedures.

8. Treat customer concerns as an opportunity to create a life-long customer.  

9. Show up ready to work, bring a good energy, respect and help your teammates and know problems/disagreements will arise and we expect you to turn them into opportunities to learn, grow and make someone’s day. 

Competencies

1. Customer/Client Focus

2. Positive attitude

3. Team player approach

4. Detail oriented