Director of HR Strategic Services

Job ID: BSWHUS26013105EXTERNALENUSRequisition: 26013105Company: Baylor Scott & White HealthLocation: Irving, Texas, United StatesEmployment type: full timeCategory: Shared ServicesIndustry: HealthcareLevel: DirectorShift: Day JobPosted: 2026-10-10

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary
Dir HR Strategic Services - Irving implements and monitors HR programs and policies for Baylor Scott and White Health (BSWH) in a specific business area. Expertise includes talent acquisition, compensation, benefits, training, employee relations, performance management, and diversity. Administers and customizes HR programs and policies to support BSWH goals and engage the workforce. Addresses leadership questions and concerns about HR policies and programs. Ensures all documentation and records are accurate, updated, and comply with regulations.
The Irving Director of HR Strategic Services translates and implements strategic plans and goals for their area. They make final judgments on operational matters and ensure goals are achieved. They recommend policies and organizational changes for their area. They plan and execute projects and initiatives that meet annual goals. They plan and direct the operations of a department or area, handling staffing, processes, budgets, and costs. They manage and advise subordinates to meet schedules, resolve technical problems, and monitor performance. They oversee a larger, more complex organization or functional area than a manager. Often, they have one or more HR Business Partners reporting to them.
Essential Functions of the Role
• Directs strategic HR services as HR business partner for an assigned area of responsibility for BSWH.
• Identifies, establishes, and cultivates relationships with business and clinical partners. Understands the business and identifies human capital needs to ensure HR solutions meet organizational needs.
• Meets regularly with operational managers to address business challenges, issues, and goals. Develops HR strategies to support the organization's objectives.
• Advises managers in establishing clear standards for performance, employee engagement, and retention.
• Develops and maintains partnerships across HR functions and centers of excellence. Delivers value-added services to managers and employees, accelerating organizational change and effectiveness.
• Coaches and guides the leadership teams with a goal to increase their leadership, best practices, and HR competencies and expertise.
• Applies foundational organizational development tools to drive and manage change, enable process improvement, and maximize employee engagement performance.
• Translates strategic and operational business plans of client groups into HR strategic and operational plans that add value.
• Manages HR planning and development of organizational alignment, structures, architecture, and support systems. Enhances the facility's evolving business needs and goals.
• Collaborates with business leaders to implement performance planning, talent planning, and performance management. Develops reward programs linked to a progressive succession and organizational planning process.

Key Success Factors
• Bachelor’s degree in HR, Business, or related degree preferred.
• 3+ years of experience in Human Resources or related field, with healthcare experience preferred.
• Experience in a leadership role preferred.
• HR Certifications preferred (e.g., SPHR, PHR, SHRM-SCP, SHRM-CP).
• Experience as an HR business partner supporting multiple client groups preferred.
• Exceptional written and verbal communication skills.
• Ability to create exceptional business relationships with business leaders and key stakeholders.
• Work collaboratively in a large healthcare organization. Ensure HR programs and messages are delivered quickly, consistently, and effectively across channels and locations.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

• EDUCATION - Bachelor's
• EXPERIENCE - 3 Years of Experience