Bartender/Server

Job Description

Job Description

The Club at Longview is seeking a hardworking, enthusiastic Server/Bartender to join our fabulous Front of House team! Great opportunity for growth, development, and networking!!!

 

POSITION SUMMARY:

The Bartender/Server is responsible for preparing, mixing, and serving drinks and beverages correctly and serving members and guests directly or through serving staff.

POSITION FUNCTIONS AND DUTIES:

• Greet all members, and guests in a warm, friendly, service-oriented manner.
• Maintain regular attendance in compliance with Club standards, as required by scheduling which will vary according to the needs of the Club.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Be knowledgeable of and comply, at all times, with the Club’s standards, policies, and regulations to encourage safe and efficient operations.
• Inspect the bar before opening to ensure that adequate supplies are available. Request additional supplies as necessary.
• Stock bar and complete pre-opening procedures.
• Mix, prepare, and serve alcoholic beverages to members and guests and mix and prepare beverages ordered by F&B servers according to approved standard recipes.
• Present beverage menu, make recommendations and answer all related questions.
• Record drink orders accurately into the register system and comply with standard operating procedures.
• Respond promptly to requests from members, guests, and service staff politely and professionally. Report complaints to a manager as they occur.
• Attempt to limit problems related to members’ and guests’ excessive drinking by following established procedures.
• Provide attentive service, focusing on members’ and guests’ needs.
• Collect payments for drinks served.
• Clean and lock the bar according to prescribed closing procedures.
• Manage bar operation, monitor bar inventory, and order and restock bar supplies as needed.
• Ensure clean glassware, bar equipment, and work areas.
• Comply with and enforce all local alcohol, safety, and hygiene regulations and policies.
• Continually practice beverage and revenue control procedures.
• Attend staff meetings including pre-shift (line-up) meetings and training as required.
• Perform any other duties as assigned by the supervisor.

EDUCATION/EXPERIENCE/SKILL:

• High school or equivalent education required.
• Minimum one-year related experience and/or training required.
• Of legal age to prepare and serve alcoholic beverages.
• Assures that all federal, state, and local laws and club policies and procedures for the service of alcoholic beverages are consistently followed.
• Skilled at slowing and refusing alcoholic beverage service when necessary.
• Excellent listening skills, oral communication skills, organizational skills, and positive interpersonal skills are required.
• Demonstrated knowledge of beer, wine, spirits, and standard mixed drink recipes.
• Working knowledge of bar equipment.
• Knowledge of classes of alcohol, brand names, different glasses, and garnishments.
• Knowledge of safety and sanitation practices.
• Demonstrated results-oriented and capable of working with minimal direction.
• Ability to work at large or small events with minimal supervision and in a team environment.
• Excellent team player with the ability to work hands-on in a fast-paced environment.

PHYSICAL AND MENTAL DEMANDS:

• Required to stand for long periods and walk, balance, stoop, kneel, crouch, bend, stretch, and twist or reach.
• Requires ability to perform a variety of manual labor tasks that will require some strenuous physical efforts, such as carrying, pushing, pulling, lifting, or moving objects weighing up to 50 pounds.
• Continuous repetitive motions.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations and maintain composure and objectivity under pressure.
• Must be effective in listening to, understanding, and clarifying the concerns and issues raised by members, guests, and coworkers.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.

TYPICAL WORKING CONDITIONS:

Work may be performed indoors or outdoors setting depending on the outlet.  Varied weather conditions are expected with exposure to heat/humidity, cool/cold weather, and noisy environments. Varying schedule to include evenings, holidays, and extended hours as business dictates.